Since 2014, ShipMonk has operated with a singular guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, at ShipMonk they help ecommerce brands STRESS LESS and GROW MORE. Headquartered in Fort Lauderdale, FL, ShipMonk proudly employs 2,000+ team members across 11 state-of-the-art facilities located throughout the US, Canada, Mexico, and Europe. They are America’s fastest-growing third-party logistics provider (3PL) for DTC, B2B, and retail fulfillment, specializing in the facilitation of sustained growth for ecommerce brands of all sizes across all verticals. Their enterprise-level fulfillment services stand out amongst other 3PLs thanks to their seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology. Each year, ShipMonk is recognized by ecommerce industry leaders and publications for our commitment to innovation. For example: The Inc. 5000 List of America’s Fastest-Growing Private Companies for five consecutive years, Deloitte’s Technology Fast 500™️, and Entrepreneur Magazine’s 360 List of Best Entrepreneurial Companies in America. Most recently ShipMonk was recognized as a Business Intelligence Group “Company of the Year” for the third year in a row, and ShipMonk founder Jan Bednar was named a National Winner in Ernst & Young’s Entrepreneur of the Year®️ Awards.
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Our matching process combines technology and personal consultation. First, you share your business requirements through our questionnaire. For complex needs, we schedule a brief call to understand your requirements in detail. Our team then analyzes your needs against our database of pre-vetted 3PLs and secures interest from appropriate providers. Only after confirming 3PL interest do we present these matches to you. You then select which 3PLs you'd like to connect with, creating a double opt-in process that ensures mutual interest before any introductions.
Yes, our matching service is completely free for businesses seeking 3PL partners. There's no catch - we're able to offer this service at no cost because we receive compensation from 3PLs when successful matches lead to partnerships. This model ensures we're incentivized to make quality matches that work for both parties.
Every 3PL in our network undergoes a rigorous vetting process. We evaluate their operational capabilities, technology infrastructure, financial stability, and client satisfaction rates. We continuously monitor performance metrics and regularly update our database. Only providers with proven track records remain in our network, ensuring you're connected with truly reliable partners.
To receive accurate recommendations, we need to understand your basic business requirements: product types and dimensions, monthly order volume, inventory storage needs, shipping destinations, special handling requirements, and budget constraints. The more details you provide, the more precisely we can match you with compatible 3PLs.
Our double opt-in matching process typically takes 3 - 5 business days from initial questionnaire to receiving your matched 3PLs. Most businesses select their preferred partner within 2 - 4 weeks after reviewing matches. The implementation timeline varies based on complexity, but typically ranges from 2 - 8 weeks. Our team provides guidance throughout this process to ensure a smooth transition.
