3LINX Fulfillment was born in 2002 in Allentown, PA to help a friend unable to keep up with web orders. They built a proprietary WMS to serve their own needs and after 7 years of using it themselves, spun off 3LINX Unified Commerce as a SaaS platform to manage order, warehouse and delivery (OMS-WMS-DMS). Brands use 3LINX's platform to 1. Centralize sales from multiple channels (eCommerce, Marketplace, Dropship, Wholesale, Retail) into one Inbox 2. Fulfill order themselves (like Ship Station) or push to a connected Fulfillment Center 3. Rate Shop carriers to optimize shipping, perform carrier audits and file for refunds. 3PLS use 3LINX's platform to 1. Support existing customers better and reduce human dependency 2. Get certified as a 3LINX facility to become referrable
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Our matching process combines technology and personal consultation. First, you share your business requirements through our questionnaire. For complex needs, we schedule a brief call to understand your requirements in detail. Our team then analyzes your needs against our database of pre-vetted 3PLs and secures interest from appropriate providers. Only after confirming 3PL interest do we present these matches to you. You then select which 3PLs you'd like to connect with, creating a double opt-in process that ensures mutual interest before any introductions.
Yes, our matching service is completely free for businesses seeking 3PL partners. There's no catch - we're able to offer this service at no cost because we receive compensation from 3PLs when successful matches lead to partnerships. This model ensures we're incentivized to make quality matches that work for both parties.
Every 3PL in our network undergoes a rigorous vetting process. We evaluate their operational capabilities, technology infrastructure, financial stability, and client satisfaction rates. We continuously monitor performance metrics and regularly update our database. Only providers with proven track records remain in our network, ensuring you're connected with truly reliable partners.
To receive accurate recommendations, we need to understand your basic business requirements: product types and dimensions, monthly order volume, inventory storage needs, shipping destinations, special handling requirements, and budget constraints. The more details you provide, the more precisely we can match you with compatible 3PLs.
Our double opt-in matching process typically takes 3 - 5 business days from initial questionnaire to receiving your matched 3PLs. Most businesses select their preferred partner within 2 - 4 weeks after reviewing matches. The implementation timeline varies based on complexity, but typically ranges from 2 - 8 weeks. Our team provides guidance throughout this process to ensure a smooth transition.
