Shiftboard

Shiftboard is an enterprise workforce scheduling software company founded in 2002 and headquartered in Seattle, Washington. The company recently joined UKG (Ultimate Kronos Group), bringing its specialized scheduling capabilities into one of the largest workforce management ecosystems in the world. ADAPTIVE SCHEDULING TECHNOLOGY Shiftboard's core technology uses data intelligence and configurable automation to create adaptive schedules that respond to changing operational needs. Unlike generic scheduling tools, the platform is purpose-built for complex shift-based environments where coverage gaps can have serious operational, safety, or compliance consequences. The system can be tailored to match the specific way each plant, facility, or operational unit works. INDUSTRY SPECIALIZATION The platform serves three primary industries with deep domain expertise. In manufacturing, Shiftboard helps optimize employee scheduling while balancing preferences with productivity goals—customers like Medline report significant improvements in workplace health and retention. In the energy sector, the platform provides proven API RP 755 compliance and fatigue management, with clients like Shell reporting nearly $3M in cost savings. In corrections, the platform manages complex 24/7 coverage requirements with responsive support services. WORKFORCE OPTIMIZATION Beyond basic scheduling, Shiftboard addresses strategic workforce challenges including employee attraction and retention through transparent, fair, and flexible schedules; workforce capacity optimization to meet demand despite limited labor resources; and scheduling efficiency improvements through tailored automation. The platform's approach centers on making employees feel empowered to manage work-life balance while ensuring operational coverage. PROVEN RESULTS Shiftboard's customer impact data demonstrates consistent ROI: 86% higher worker satisfaction, 16% decrease in turnover, 88% higher shift coverage, 30% faster schedule creation, and 21% lower labor costs. These metrics reflect the platform's dual focus on operational efficiency and employee experience.