Shiftboard is a Seattle-based enterprise workforce scheduling software company founded in 2002, now part of the UKG (Ultimate Kronos Group) family. The platform specializes in scheduling for shift-based operations in mission-critical industries including manufacturing, energy, and corrections. Shiftboard uses robust data intelligence and tailor-fit automation to create adaptive, worker-friendly schedules that maximize shift coverage even as operating plans change. Customers report significant operational improvements including 88% higher shift coverage, 16% decrease in turnover, 86% higher worker satisfaction, 30% faster schedule creation, and 21% lower labor costs. The platform is highly configurable to match the specific needs of individual plants or operational units, supporting complex scheduling requirements including compliance with union agreements, fatigue policies, and regulatory frameworks.
* Large manufacturing operations with complex shift patterns and union requirements * Energy companies needing API RP 755 compliance and fatigue management * Corrections facilities managing 24/7 shift coverage across multiple units * Mission-critical operations where shift coverage gaps have significant operational impact
Purpose-built for mission-critical, shift-based operations with proven enterprise results * Now part of UKG ecosystem, providing additional resources and integration options * Highly configurable to match specific plant or unit scheduling requirements * Strong compliance features for union agreements, fatigue policies, and regulations * Proven customer impact: 88% higher shift coverage, 21% lower labor costs * Cloud-based with native mobile apps for employee schedule access
Enterprise focus and pricing may not suit smaller operations * Recent UKG acquisition may affect product roadmap and independence * May be overly complex for businesses with simple scheduling needs * Industry-specific focus means less versatility across non-core verticals
Shiftboard is an enterprise workforce scheduling software company founded in 2002 and headquartered in Seattle, Washington. The company recently joined UKG (Ultimate Kronos Group), bringing its specialized scheduling capabilities into one of the largest workforce management ecosystems in the world.
ADAPTIVE SCHEDULING TECHNOLOGY
Shiftboard's core technology uses data intelligence and configurable automation to create adaptive schedules that respond to changing operational needs. Unlike generic scheduling tools, the platform is purpose-built for complex shift-based environments where coverage gaps can have serious operational, safety, or compliance consequences. The system can be tailored to match the specific way each plant, facility, or operational unit works.
INDUSTRY SPECIALIZATION
The platform serves three primary industries with deep domain expertise. In manufacturing, Shiftboard helps optimize employee scheduling while balancing preferences with productivity goals—customers like Medline report significant improvements in workplace health and retention. In the energy sector, the platform provides proven API RP 755 compliance and fatigue management, with clients like Shell reporting nearly $3M in cost savings. In corrections, the platform manages complex 24/7 coverage requirements with responsive support services.
WORKFORCE OPTIMIZATION
Beyond basic scheduling, Shiftboard addresses strategic workforce challenges including employee attraction and retention through transparent, fair, and flexible schedules; workforce capacity optimization to meet demand despite limited labor resources; and scheduling efficiency improvements through tailored automation. The platform's approach centers on making employees feel empowered to manage work-life balance while ensuring operational coverage.
PROVEN RESULTS
Shiftboard's customer impact data demonstrates consistent ROI: 86% higher worker satisfaction, 16% decrease in turnover, 88% higher shift coverage, 30% faster schedule creation, and 21% lower labor costs. These metrics reflect the platform's dual focus on operational efficiency and employee experience.
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