Postscript
Growth & MarketingPostscript is a leading SMS marketing platform founded in 2018 and headquartered in Scottsdale, Arizona, specializing in conversational commerce solutions for eCommerce brands. With a team of 330 employees, the company has established itself as a pioneer in transforming SMS from a simple communication channel into a sophisticated revenue-generating platform through AI-powered conversations and advanced automation. The platform combines deep SMS expertise with cutting-edge conversational AI technology to deliver personalized shopping experiences at scale. Postscript's comprehensive suite includes their flagship Shopper assistant, strategic consulting services through Postscript Plus, and powerful list growth tools that help brands build engaged subscriber bases and drive measurable revenue growth through SMS marketing campaigns.
Perfect For
Mid-market to enterprise eCommerce brands seeking to maximize SMS marketing ROIDirect-to-consumer companies looking to enhance customer engagement and drive repeat purchases3PL partners serving retail clients who need advanced SMS marketing capabilitiesBrands wanting to implement AI-powered conversational commerce strategies
Key Strengths
AI-powered Shopper assistant provides 24/7 personalized customer support and sales assistanceProven list growth tools can increase subscriber acquisition rates by up to 3XDeep SMS expertise through Postscript Plus strategy services maximizes campaign effectivenessSeamless integration with major eCommerce platforms and marketing toolsAdvanced compliance features ensure adherence to SMS regulations and best practicesComprehensive analytics and reporting provide actionable insights for campaign optimization
Considerations
Primarily focused on SMS marketing, requiring additional tools for comprehensive omnichannel marketingMay require significant investment in strategy and setup to maximize platform potentialLearning curve for businesses new to advanced SMS marketing and conversational AIPricing may be prohibitive for smaller eCommerce businesses with limited marketing budgets
About Postscript
Postscript has emerged as a transformative force in SMS marketing since its founding in 2018, helping eCommerce brands unlock the full potential of text messaging as a revenue channel. Based in Scottsdale, Arizona, with a team of 330+ employees, the company delivers sophisticated conversational commerce solutions that go beyond traditional SMS campaigns.
Core Capabilities
- Shopper AI Assistant: Always-on, personalized customer support and sales assistance through SMS—answers questions, provides product recommendations, handles order inquiries, and guides purchases
- Postscript Plus: Strategic consulting combining deep SMS expertise with advanced technology to transform SMS into a top revenue channel
- List Growth Tools: Sophisticated Popup Editor, CashBack incentives, and Onsite Opt-In features designed to grow subscriber lists up to 3X faster
For 3PLs & Fulfillment
- Seamless integration with eCommerce platforms enables coordinated order and shipping notifications
- SMS order updates and delivery notifications improve customer experience
- Helps brands build direct communication channels that reduce support inquiries
Postscript is particularly valuable for mid-market to enterprise eCommerce brands looking to maximize customer lifetime value while maintaining SMS compliance and best practices.
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