When to Engage a 3PL Service Provider

Written by:
Carissa Throckmorton


March 18, 2024


March 18, 2024

When is the right time to find a 3PL that suits your business needs? This article provides insights into the appropriate timing to get a 3PL.
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The decision to find a Third-Party Logistics (3PL) provider is a crucial step in the growth of any eCommerce business. It involves outsourcing warehousing, fulfillment, and shipping operations, allowing businesses to focus on their core competencies. When is the right time to find a 3PL that suits my business needs? This article provides insights into the appropriate timing and the benefits of finding a 3PL.

When Business Growth Overwhelms Current Operations

It may be time to find a 3PL is when your business growth begins to overwhelm your current operations ability. If your sales are expanding and you can't keep up with order fulfillment, it is time to consider a 3PL.

If this is the case, consider exploring Fulfill, a top warehousing and fulfillment matchmaking service. They can help connect you with the best third-party logistics companies to handle your fulfillment needs.

Fulfill works by understanding your company's specific needs and preferences, and then identifying fulfillment centers that match your requirements. Fulfill has a database with 600 verified 3PL companies and 2,000+ global warehouse locations. With the help of the team at Fulfill, your business will match with a 3PL that allows you to expand growth.

Best United States eCommerce Fulfillment Centers of 20234
If you want to do your own research, the team at Fulfill wrote an article ranking the best eCommerce fulfillment 3PLs in each state.

Frequent Mistakes in Order Fulfillment

Mistakes in order fulfillment, missed delivery dates, or poor packaging, may lead to customer discontent and damage your brand reputation. These are clear indications that it's time to leverage the expertise of a 3PL.

Capabl x Fulfill

With Capabl, a platform designed to track fulfillment SLA performance with automated scorecards, you can easily find 3PL issues. Capabl provides reporting and analytics for fulfillment, enabling you to make data-driven decisions and enhance your order accuracy. Moreover, Capabl allows you to track performance across multiple locations and even offers a virtual QBR dashboard for comprehensive insights.

When You Want to Scale Your Business

If you're planning to expand your business into new markets, a 3PL can be a valuable partner. A 3PL will handle the complexities of international shipping, customs, and regulations, enabling you to focus on other aspects of your business expansion.

Fulfill.com offers a broad range of capabilities, from EDI/Retail Fulfillment and Returns Processing to Kitting & Assembly, and even specialized services like Amazon FBA Prep and Branded Packaging. With their help, you can scale your business confidently, knowing that your fulfillment needs are in good hands.

When You Need More Time to Focus on Your Core Business

If your business spends too much time managing inventory, packing boxes, and shipping orders, then it's time to consider a 3PL. Outsourcing these tasks will allow you to concentrate on your core business operations, such as product development, marketing, and customer service.

Capabl's solution integrates with your storefront and fulfillment provider, providing real-time visibility into your orders and shipments. By integrating Capabl as SaaS, you can streamline your workflows, reduce costs, and track overall performance. With these insights, you can proactively address any issues that may arise and focus on driving growth and customer satisfaction.


Ultimately, the right time to find a 3PL is when your business is ready to take the next step in growth. Both Capabl and Fulfill offer solutions that will help you optimize your operations and scale your business. So, when your business is overwhelmed by fulfillment operations, consider the benefits of a 3PL.

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