The Jay Group
Founded 1932 · 3 facilities
About The Jay Group
The Jay Group is a certified woman-owned, family-run logistics company headquartered in Rocky Mount, North Carolina, specializing in reverse logistics, re-commerce, and inventory recovery solutions for national and global brands. Founded in 1932 when Bernard Klitzner began purchasing and refurbishing surplus inventory, the company has evolved through three generations of…
The Jay Group is a certified woman-owned, family-run logistics company headquartered in Rocky Mount, North Carolina, specializing in reverse logistics, re-commerce, and inventory recovery solutions for national and global brands. Founded in 1932 when Bernard Klitzner began purchasing and refurbishing surplus inventory, the company has evolved through three generations of family ownership into a technology-enabled re-commerce business that helps brands recover maximum value from returned, excess, and end-of-season inventory. The Jay Group's core capabilities include reverse logistics and returns processing covering product intake, inspection, grading, refurbishment, repackaging, and routing to optimal resale channels, all while maintaining brand standards and protecting product value. Their re-commerce and resale division operates controlled resale channels that strategically move inventory while maintaining category integrity and maximizing recovery on every SKU. The company also provides fulfillment and distribution services including storage, order handling, pick, pack, and outbound distribution tailored to each client's business model and growth stage. The Jay Group operates portfolio brands including Paisley Reverse Commerce Platform, Swap.com, and The Bargain Lane, providing end-to-end solutions for brands and retailers handling complex omnichannel inventory and logistics challenges. With over 90 years of innovation in inventory management and resale, the company combines robust warehouse infrastructure, deep expertise in product disposition, and transparent reporting to deliver scalable solutions for organizations of all sizes.
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The Jay Group is a certified woman-owned, family-run logistics company headquartered in Rocky Mount, North Carolina, specializing in reverse logistics, re-commerce, and inventory recovery solutions for national and global brands. Founded in 1932 when Bernard Klitzner began purchasing and refurbishing surplus inventory, the company has evolved through three generations of family ownership into a technology-enabled re-commerce business that helps brands recover maximum value from returned, excess, and end-of-season inventory. The Jay Group's core capabilities include reverse logistics and returns processing covering product intake, inspection, grading, refurbishment, repackaging, and routing to optimal resale channels, all while maintaining brand standards and protecting product value. Their re-commerce and resale division operates controlled resale channels that strategically move inventory while maintaining category integrity and maximizing recovery on every SKU. The company also provides fulfillment and distribution services including storage, order handling, pick, pack, and outbound distribution tailored to each client's business model and growth stage. The Jay Group operates portfolio brands including Paisley Reverse Commerce Platform, Swap.com, and The Bargain Lane, providing end-to-end solutions for brands and retailers handling complex omnichannel inventory and logistics challenges. With over 90 years of innovation in inventory management and resale, the company combines robust warehouse infrastructure, deep expertise in product disposition, and transparent reporting to deliver scalable solutions for organizations of all sizes.
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Get MatchedThe Jay Group Warehouse Locations
The Jay Group has warehouse locations in Indiana, Nevada, and North Carolina.
| Location | Country |
|---|---|
| Fort Wayne, IN | United States |
| Rocky Mount, NC | United States |
| Las Vegas, NV | United States |
The Jay Group Capabilities
Services, specialty solutions, storage conditions, and certifications The Jay Group lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models The Jay Group runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- Returns ProcessingInbound returns inspected and restocked
Value added services
Extra services The Jay Group performs on your inventory beyond pick, pack, and ship.
- Product Auditing & QARefurbishmentRepackaging
Specialty solutions
Specialized programs and product handling The Jay Group is set up for.
The Jay Group Technology and Integrations
The storefront and marketplace connections The Jay Group works with.
Sales channels & integrations
The storefronts, marketplaces, and tools The Jay Group connects to for orders, inventory, and shipping data.
- Direct To Consumer (DTC)
The Jay Group Reviews
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The Jay Group Pricing
Fulfill helps you discover The Jay Group's pricing. You start in our matching portal and complete a short fit conversation. The Jay Group then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so The Jay Group quotes them per brand.
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The Jay Group FAQs
What does The Jay Group do?
The Jay Group is a third-party logistics company that offers returns processing. It also offers refurbishment, repackaging and DTC fulfillment.
How does The Jay Group handle returns?
The Jay Group offers returns processing, with product inspection and grading of returned items.
Does The Jay Group offer refurbishment?
Yes. The Jay Group offers refurbishment and repackaging for returned products.
Does The Jay Group offer DTC fulfillment?
Yes. The Jay Group offers DTC fulfillment for brands selling direct to consumers.
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