The Jay Group
The Jay Group is a boutique 3PL provider with one warehouse location.
- Founded
- 1932
- Facilities
- 1
About The Jay Group
The Jay Group is a certified woman-owned, family-run logistics company headquartered in Rocky Mount, North Carolina, specializing in reverse logistics, re-commerce, and inventory recovery solutions for national and global brands. Founded in 1932 when Bernard Klitzner began purchasing and refurbishing surplus inventory, the company has evolved through three generations of…
The Jay Group is a certified woman-owned, family-run logistics company headquartered in Rocky Mount, North Carolina, specializing in reverse logistics, re-commerce, and inventory recovery solutions for national and global brands. Founded in 1932 when Bernard Klitzner began purchasing and refurbishing surplus inventory, the company has evolved through three generations of family ownership into a technology-enabled re-commerce business that helps brands recover maximum value from returned, excess, and end-of-season inventory. The Jay Group's core capabilities include reverse logistics and returns processing covering product intake, inspection, grading, refurbishment, repackaging, and routing to optimal resale channels, all while maintaining brand standards and protecting product value. Their re-commerce and resale division operates controlled resale channels that strategically move inventory while maintaining category integrity and maximizing recovery on every SKU. The company also provides fulfillment and distribution services including storage, order handling, pick, pack, and outbound distribution tailored to each client's business model and growth stage. The Jay Group operates portfolio brands including Paisley Reverse Commerce Platform, Swap.com, and The Bargain Lane, providing end-to-end solutions for brands and retailers handling complex omnichannel inventory and logistics challenges. With over 90 years of innovation in inventory management and resale, the company combines robust warehouse infrastructure, deep expertise in product disposition, and transparent reporting to deliver scalable solutions for organizations of all sizes.
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The Jay Group is a certified woman-owned, family-run logistics company headquartered in Rocky Mount, North Carolina, specializing in reverse logistics, re-commerce, and inventory recovery solutions for national and global brands. Founded in 1932 when Bernard Klitzner began purchasing and refurbishing surplus inventory, the company has evolved through three generations of family ownership into a technology-enabled re-commerce business that helps brands recover maximum value from returned, excess, and end-of-season inventory. The Jay Group's core capabilities include reverse logistics and returns processing covering product intake, inspection, grading, refurbishment, repackaging, and routing to optimal resale channels, all while maintaining brand standards and protecting product value. Their re-commerce and resale division operates controlled resale channels that strategically move inventory while maintaining category integrity and maximizing recovery on every SKU. The company also provides fulfillment and distribution services including storage, order handling, pick, pack, and outbound distribution tailored to each client's business model and growth stage. The Jay Group operates portfolio brands including Paisley Reverse Commerce Platform, Swap.com, and The Bargain Lane, providing end-to-end solutions for brands and retailers handling complex omnichannel inventory and logistics challenges. With over 90 years of innovation in inventory management and resale, the company combines robust warehouse infrastructure, deep expertise in product disposition, and transparent reporting to deliver scalable solutions for organizations of all sizes.
Who The Jay Group works best with
The order profile, channels, and product types The Jay Group is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What The Jay Group tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- Anynumber of pallet positions
- Monthly order volume
- Anymonthly order volume
- Product weight
- Anyproduct weight
- SKU count
- Anynumber of active SKUs
The Jay Group Warehouse Locations
The Jay Group serves brands from North Carolina and US East.
Serving
The Jay Group Reviews
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The Jay Group Pricing
Fulfill helps you discover The Jay Group's pricing. You start in our matching portal and complete a short fit conversation. The Jay Group then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so The Jay Group quotes them per brand.
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The Jay Group FAQs
What services does The Jay Group provide?
The Jay Group specializes in three core services: Reverse Logistics & Returns Processing, Re-Commerce & Resale, and Fulfillment & Distribution. They offer comprehensive solutions for managing product returns, refurbishment, and resale operations.
What is reverse logistics and how does The Jay Group handle it?
Reverse logistics involves managing the return flow of products from customers back through the supply chain. The Jay Group processes returns, evaluates product conditions, and determines the best disposition path whether for refurbishment, resale, or recycling.
Does The Jay Group offer re-commerce solutions?
Yes, The Jay Group specializes in re-commerce and resale services. They help businesses maximize value from returned or excess inventory by refurbishing products and facilitating their resale through various channels, including their associated brands like Bargain Lane, Paisley, and Swap.
What types of businesses can benefit from The Jay Group's 3PL services?
The Jay Group serves businesses that need comprehensive returns management, refurbishment capabilities, and resale solutions. Their services are ideal for retailers, e-commerce companies, and manufacturers looking to optimize their reverse supply chain and recover value from returned merchandise.
Where is The Jay Group located?
The Jay Group operates from their headquarters facility, which houses their warehouse operations for returns processing, refurbishment, and fulfillment services.
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