The Jay Group

The Jay Group is a certified woman-owned, family-run logistics company headquartered in Rocky Mount, North Carolina, specializing in reverse logistics, re-commerce, and inventory recovery solutions for national and global brands. Founded in 1932 when Bernard Klitzner began purchasing and refurbishing surplus inventory, the company has evolved through three generations of family ownership into a technology-enabled re-commerce business that helps brands recover maximum value from returned, excess, and end-of-season inventory. The Jay Group's core capabilities include reverse logistics and returns processing covering product intake, inspection, grading, refurbishment, repackaging, and routing to optimal resale channels, all while maintaining brand standards and protecting product value. Their re-commerce and resale division operates controlled resale channels that strategically move inventory while maintaining category integrity and maximizing recovery on every SKU. The company also provides fulfillment and distribution services including storage, order handling, pick, pack, and outbound distribution tailored to each client's business model and growth stage. The Jay Group operates portfolio brands including Paisley Reverse Commerce Platform, Swap.com, and The Bargain Lane, providing end-to-end solutions for brands and retailers handling complex omnichannel inventory and logistics challenges. With over 90 years of innovation in inventory management and resale, the company combines robust warehouse infrastructure, deep expertise in product disposition, and transparent reporting to deliver scalable solutions for organizations of all sizes.