Sphere

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Sphere Overview

Sphere is a logistics company that has been serving the Retail, Manufacturing, Logistics, Distribution, Transportation, Ocean and 3PL industries since 2002. They specialize in bridging operational gaps and inefficiencies commonly found in mature supply chains. The company's core expertise lies in real-time transactional optimization techniques, data aggregation, master data management, and data analytics. Sphere's solutions are designed to complement existing systems, aiming to enhance data visibility and operational efficiency without significant disruption. Their team of experts has extensive experience in operational research, mathematical, and statistical modeling, along with a strong technical capability in developing large-scale enterprise applications and complex optimization algorithms.

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Sphere Locations

Sphere has fulfillment centers strategically located across the United States to optimize shipping times and costs.

Sphere has locations in:

US East

Maryland

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Sphere Team

Meet the team driving Sphere success.

Conor Robbins

Founder

Sphere Customers

Meet the customers that Sphere services.

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Sphere at a Glance

Year Founded

2023

Number of Warehouses

Total Square Footage

2,000

Storage Environments

None of the Above

Walmart

WooCommerce

Food & Beverage (Non-Regulated)

Food & Beverage (Regulated)

Medicine; Supplements & Nutraceuticals (Regulated)

Ambient Storage (Room Temp)

Refrigerated Storage (32-50 F)

Lot Tracking

Privately-Owned

Other

Customization - Handwritten Note

Customization - Laser Engraving

Kitting - Labeling or Relabeling

Kitting - Retail Display Assembly

Kitting - Simple DTC Assembly

Logistics - Domestic (FTL & LTL)

Logistics - End To End Import

Logistics - Port Drayage

CBD

Food & Beverage

Shopify

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Frequently Asked Questions

What are Sphere's fulfillment costs and fee structures?

Sphere offers tailored fulfillment cost structures designed to align with the unique needs of premium brands. Rather than a one-size-fits-all approach, pricing is customized based on factors such as order volume, specific packaging requirements, and bespoke customization services. This ensures that clients receive a cost-effective solution that supports their brand's integrity and customer experience. We encourage prospective clients to connect with our team for a personalized quote that reflects their operational scale and service needs.

What are Sphere's minimum volume or storage requirements for premium brands?

Sphere specializes in providing high-touch, personalized fulfillment services for premium brands, which often entails specific minimum volume or storage requirements to maintain service quality. While exact figures can vary, our focus is on partnerships where our bespoke services can deliver maximum value. We invite brands to discuss their current and projected fulfillment needs with us, allowing us to determine the best fit and ensure our capabilities align with their growth trajectory and operational demands.

Which eCommerce platforms and tools does Sphere integrate with?

Sphere leverages a robust, cloud-based Warehouse Management System (WMS), SphereWMS, to facilitate seamless integration with a wide array of eCommerce platforms and essential business tools. This advanced technology ensures real-time inventory management, efficient order processing, and comprehensive data synchronization. Our integration capabilities extend to popular platforms, enabling a smooth flow of information from your sales channels directly to our fulfillment operations, ensuring accuracy and speed in every order.

What value-added services does Sphere offer beyond basic fulfillment for premium brands?

Beyond standard pick, pack, and ship, Sphere provides a comprehensive suite of value-added services specifically designed for premium brands. These include white-glove e-commerce fulfillment, bespoke packaging solutions, and custom kitting to enhance the unboxing experience. We also offer specialized handling for delicate or high-value items, ensuring brand consistency and customer delight from warehouse to doorstep. Our goal is to extend your brand's promise through every touchpoint of the fulfillment process.

How does Sphere ensure the brand experience is maintained throughout the fulfillment process?

Sphere is dedicated to preserving and enhancing your brand's experience at every stage of fulfillment. We achieve this through meticulous attention to detail, including bespoke packaging, custom inserts, and a white-glove approach to handling. Our team is trained to understand and execute your brand's specific presentation guidelines, ensuring that each package reflects your brand's quality and aesthetic. With <24-hour pick & pack times and <3-hour service response times, we ensure efficiency without compromising the premium experience your customers expect.

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