IMG Logistics
4.9 (4 reviews)IMG Logistics is a boutique 3PL provider with one US location, with 85,000 total sq ft of warehouse space. Fulfill.com named IMG Logistics a Best 3PL in Missouri in 2026.
- Founded
- 1984
- Facilities
- 1
- Warehouse space
- 85,000 sq ft
About IMG Logistics
IMG is a 3PL provider built for high-volume, multi-channel e-commerce and enterprise brands that need more than a standard fulfillment provider. We combine advanced systems, real-time visibility, and operational discipline to deliver large-scale fulfillment with speed and consistency—especially when demand fluctuates and timelines compress. IMG is designed to perform under…
IMG is a 3PL provider built for high-volume, multi-channel e-commerce and enterprise brands that need more than a standard fulfillment provider. We combine advanced systems, real-time visibility, and operational discipline to deliver large-scale fulfillment with speed and consistency—especially when demand fluctuates and timelines compress. IMG is designed to perform under pressure, maintaining a 99.9% on-time fulfillment rate while scaling to support surges and promotions. Our capabilities go beyond traditional pick-and-pack and include customized kitting and dynamic product configurations for both hard goods and apparel, where accuracy, presentation, and returns handling are critical. Our custom apparel services include direct-to-film printing and embroidery. Centrally located in the U.S., we enable fast, cost-effective delivery nationwide, while our responsive, hands-on team operates as an extension of your business. Executing on large-scale, event-driven fulfillment for the past 25+ years—where demand spikes rapidly and timelines are fixed—gives us a level of speed, control, and reliability most 3PLs aren’t built to match.
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IMG is a 3PL provider built for high-volume, multi-channel e-commerce and enterprise brands that need more than a standard fulfillment provider. We combine advanced systems, real-time visibility, and operational discipline to deliver large-scale fulfillment with speed and consistency—especially when demand fluctuates and timelines compress. IMG is designed to perform under pressure, maintaining a 99.9% on-time fulfillment rate while scaling to support surges and promotions. Our capabilities go beyond traditional pick-and-pack and include customized kitting and dynamic product configurations for both hard goods and apparel, where accuracy, presentation, and returns handling are critical. Our custom apparel services include direct-to-film printing and embroidery. Centrally located in the U.S., we enable fast, cost-effective delivery nationwide, while our responsive, hands-on team operates as an extension of your business. Executing on large-scale, event-driven fulfillment for the past 25+ years—where demand spikes rapidly and timelines are fixed—gives us a level of speed, control, and reliability most 3PLs aren’t built to match.
Who IMG Logistics works best with
The order profile, channels, and product types IMG Logistics is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What IMG Logistics tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- Up to 500pallet positions stored at once
- Monthly order volume
- At least 200orders per month
- Product weight
- Up to 100lb for the heaviest single item
- SKU count
- Up to 1,000active SKUs for a single brand
Product categories
The kinds of products IMG Logistics stores, picks, and ships.
IMG Logistics Warehouse Locations
IMG Logistics has warehouse locations in Missouri.
| Location | Country | Size (sq ft) |
|---|---|---|
| Pacific, MO | United States | 85,000 |
IMG Logistics Capabilities
Services, specialty solutions, storage conditions, and certifications IMG Logistics lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models IMG Logistics runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBAPrep and forwarding into Amazon warehouses
- FBMAmazon orders shipped from their warehouse
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
- Wholesale FulfillmentBulk and pallet orders to buyers
Value added services
Extra services IMG Logistics performs on your inventory beyond pick, pack, and ship.
- Bagging and SealingKitting - Labeling or RelabelingKitting - Retail Display AssemblyKitting - Simple DTC AssemblyLogistics - Domestic (FTL & LTL)OtherProduct Auditing & QATracking
Specialty solutions
Specialized programs and product handling IMG Logistics is set up for.
Storage and handling
The storage conditions and handling controls available in IMG Logistics's facilities.
- Temperature controlledAmbient Storage (Room Temp)Temperature Controlled StorageAmbient StorageLot Tracking
Certifications
Certifications and registrations IMG Logistics holds.
IMG Logistics Technology and Integrations
The warehouse management system and the storefront, marketplace, and EDI connections IMG Logistics works with.
Warehouse management system
The software IMG Logistics runs its warehouse on: receiving, inventory, picking, and shipping.
- Cadence WMS
Sales channels & integrations
The storefronts, marketplaces, and tools IMG Logistics connects to for orders, inventory, and shipping data.
Amazon- Custom API
eBay
EDI
- IMG Logistics supports EDI connections for retail and wholesale compliance.
IMG Logistics Shipping and Support
Carriers IMG Logistics ships with and how its team supports brand clients.
Carriers
The parcel and postal carriers IMG Logistics ships orders with.
FedEx
UPS
USPS
Support channels
How brand clients reach IMG Logistics's team day to day.
- Account Manager
- Email Support
- Phone Support
IMG Logistics Reviews: What Brands Say
View the 3PL review leaderboardDec 1, 2025Bruno MontesanoVerifiedNuove Sales, Inc5.0We have been working with IMG for over 10 years and we are happy of what they have done for us over the years and many changes
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Oct 29, 2025AnonymousLustrelab LLC4.6IMG has been 3PL servicing our Auto Car Care business products for 6 years. They are professional, very flexible and very easy to work with. If you have any issues with your products or special requests, they jump through hoops to help you. Highly recommended service company. Joe S President
Order Accuracy5/5Fulfillment Cost4/5Fulfillment Speed4/5Customer Service5/5Scalability & Flexibility5/5
Oct 27, 2025AnonymousINTEK America Inc.5.0One of the best fulfillment companies we have ever worked with. Professionalism and service level is always top-notch!!
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Oct 27, 2025AnonymousPhilips Personal Health5.0We have partnered with IMG for nearly 20 years with consistently excellent results. Not only does IMG do a great job packaging and delivering products on time, but they are extremely professional and great in front of the customer. IMG is a vital partner for our business, and their proven integrity has solidified a strong and lasting relationship.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
IMG Logistics Pricing
Fulfill helps you discover IMG Logistics's pricing. You start in our matching portal and complete a short fit conversation. IMG Logistics then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so IMG Logistics quotes them per brand.
How 3PL pricing works3PLs Similar to IMG Logistics
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
IMG Logistics FAQs
What shipping speeds and zones does IMG Logistics cover?
IMG Logistics, with over 35 years of experience, offers comprehensive shipping solutions across the US from its central Missouri warehouse, strategically located for efficient nationwide distribution. We partner with major carriers like FedEx, UPS, and USPS, along with truck freight providers, to ensure optimal transit times. Our expertise extends to specialized international routes, particularly from the Baltics to Scandinavia and Finland, providing tailored solutions for diverse shipping needs. We focus on optimizing routes to balance speed and cost-effectiveness for your specific delivery requirements.
What value-added services does IMG Logistics offer beyond basic fulfillment?
Beyond core warehousing and B2B/B2C fulfillment, IMG Logistics provides a suite of value-added services designed to streamline your supply chain and enhance product presentation. These include precise kitting and assembly, custom labeling, thorough product auditing for quality control, and secure bagging and sealing. Our tailored solutions ensure your products are prepared exactly to your specifications, reducing your operational burden and improving efficiency. We aim to be a comprehensive partner, handling the intricate details so you can focus on your core business.
Which eCommerce platforms and tools does IMG Logistics integrate with?
IMG Logistics offers robust integration capabilities to seamlessly connect with your existing eCommerce ecosystem. We directly integrate with popular platforms like Amazon and eBay, ensuring efficient order flow and inventory synchronization. For businesses utilizing other systems, we provide custom API integrations, allowing for flexible and scalable connectivity with a wide range of platforms and proprietary software. Our technology solutions are designed to minimize manual data entry, reduce errors, and provide real-time visibility into your fulfillment operations, supporting a smooth and automated workflow.
How does IMG Logistics ensure timely tracking updates and transparent communication regarding shipments?
At IMG Logistics, we understand the critical importance of timely and accurate shipment information. We provide tracking details as soon as packages depart our 85,000 sqft Missouri facility, leveraging our carrier partnerships to update status regularly. While transit times can vary, we are committed to proactive communication. Our dedicated account management team is available to address any concerns and provide updates, ensuring you have visibility throughout the shipping process. We continuously work to optimize our communication channels for maximum transparency and peace of mind.
What makes IMG Logistics different from other 3PLs, especially regarding customer satisfaction?
IMG Logistics differentiates itself through over 35 years of specialized direct-to-consumer shipping expertise, offering the personalized service of a boutique 3PL with mid-market capabilities. While challenges can arise in logistics, our commitment to customer satisfaction is paramount. We address issues directly through our experienced team, focusing on resolution and continuous improvement. Our tailored solutions, comprehensive value-added services, and strategic central US location ensure efficient, customized fulfillment, providing a reliable partnership that adapts to your unique business needs and prioritizes your success.
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