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Having used many 3PL providers ourselves we realized that the thing missing from most systems was frankly, decent customer service - feeling secure in the fact that your valuable items are in good hands, are being shipped out efficiently, and issues resolved immediately. We founded Frankly to fill that gap, our goal was to create the most transparent and honest 3PL company on the market, and our happy customers can vouch for that. Get ready for some clarity.
What are Frankly Fulfillment's fulfillment costs and fee structures?
Frankly Fulfillment operates on a transparent pricing model designed to eliminate hidden costs and surprise fees. Our fee structure is tailored to your specific needs, covering receiving, storage, picking, packing, and shipping. We provide clear, upfront quotes, ensuring you understand all costs involved from the outset. This commitment to transparency allows you to budget effectively and avoid the unexpected charges often associated with other 3PL providers.
What value-added services does Frankly Fulfillment offer beyond basic fulfillment?
Beyond standard receiving, storage, picking, packing, and shipping, Frankly Fulfillment offers a comprehensive suite of value-added services. These include specialized solutions for industries like automotive, CBD, FDA-approved products, food/beverage, and nutraceuticals. We also provide custom services such as apparel labeling, bagging and sealing, kitting, and personalized handwritten notes, enabling you to enhance your brand's customer experience and streamline complex operational needs.
Which eCommerce platforms and tools does Frankly Fulfillment integrate with?
Frankly Fulfillment integrates seamlessly with leading eCommerce platforms and tools to ensure efficient order processing and inventory management. Our robust technology stack includes integration with ShipHero WMS, providing real-time data and streamlined workflows. Additionally, our proprietary MyFrankly dashboard offers clients real-time images of products upon arrival and shipment, ensuring full visibility and control over your inventory and fulfillment process.
What shipping speeds and geographic zones does Frankly Fulfillment cover?
Frankly Fulfillment's strategically central location enables efficient shipping across the United States. We are optimized to provide 2-day ground shipping to most of the US, ensuring your customers receive their orders quickly and reliably. Our extensive network and operational efficiency allow us to manage both domestic and international logistics, providing comprehensive coverage to meet your diverse shipping requirements.
How does Frankly Fulfillment ensure transparency and avoid hidden fees compared to other 3PLs?
Unlike many 3PLs that may surprise clients with hidden fees or unexplained surcharges, Frankly Fulfillment prioritizes complete transparency in all our operations and pricing. We provide a clear, upfront fee structure with no surprise costs, and our MyFrankly dashboard offers real-time visibility into your inventory and fulfillment activities. Our commitment to honesty and immediate issue resolution ensures you avoid common frustrations like billing errors and lack of accountability, fostering a trustworthy partnership.
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