We've been working with Yoke Fulfillment for several months now, and the experience has been outstanding across every key area that matters to our D2C business.
Order Accuracy:
Yoke has nailed order accuracy for us — every package goes out exactly as expected, which is crucial for maintaining customer trust and minimizing returns or complaints. This alone has saved us countless hours and headaches.
Fulfillment Cost:
Their pricing is competitive, transparent, and fair — especially given the level of service and support they provide. We’ve seen a clear ROI since switching over.
Fulfillment Speed:
Orders are packed and shipped quickly, which keeps our customers happy and helps us stay competitive in today’s fast-paced eCommerce space. We’ve had zero issues with delays.
Scalability and Flexibility:
Yoke has proven they can handle our seasonal spikes and growing order volume without missing a beat. Their team is adaptable, and that flexibility is a big reason why we continue to grow with them.
Customer Service:
The support team at Yoke is responsive, knowledgeable, and genuinely invested in our success. Whether we’re troubleshooting an edge case or exploring a new process, we always feel supported.
In short, Yoke isn’t just a 3PL — they’re a true partner to our business. Highly recommended.