Uber Freight
- Chicago, IL
Uber Freight is a market-leading enterprise technology company powering intelligent logistics through a suite of end-to-end logistics applications, managed transportation services, an AI-powered TMS, and one of the largest carrier networks in North America, managing nearly $20 billion in freight for 1 in 3 Fortune 500 companies.
Perfect for
Uber Freight is best suited for mid-market to enterprise shippers with complex, high-volume transportation needs who want to consolidate logistics operations under a single technology-driven partner.
- Fortune 500 and large enterprise shippers managing multi-modal freight across truckload, LTL, intermodal, refrigerated, bulk, and cross-border lanes
- CPG, food and beverage, chemical, automotive, retail, and manufacturing companies with complex supply chains requiring temperature-controlled, hazmat, or specialized freight
- Companies looking to outsource transportation management entirely (3PL/4PL) or adopt a co-managed model with advanced TMS technology
- Shippers seeking AI-powered optimization, real-time visibility, and data-driven decision-making to reduce costs and improve service levels
- Carriers (owner-operators and fleets) looking for consistent load access, reduced deadhead miles, and digital tools like load bundling and freight bidding
Key strengths
Massive scale and network: manages $17B+ in freight, 18M annual shipments, and serves 1 in 3 Fortune 500 companies with 98% customer retention and 8.5-year average customer tenure
Industry-leading AI capabilities with a logistics-specific LLM, 30+ AI agents automating the shipment lifecycle, and Insights AI delivering proactive recommendations trained on nearly $20B of real freight data
Comprehensive multimodal coverage spanning truckload, LTL, intermodal, flatbed, refrigerated, bulk, cross-border, and last-mile delivery across 15,000+ cities globally
Enterprise-grade TMS with self-serve shipping platform that provides instant quoting, real-time tracking, and automated compliance in a single interface
Deep industry expertise with 20+ years of logistics data and specialized solutions for verticals including food and beverage, chemical, automotive, CPG, and retail
Considerations
Primarily designed for mid-market to enterprise shippers; smaller ecommerce brands or startups with low freight volumes may not be the ideal fit
No publicly listed pricing; solutions require consultation and likely involve longer-term contracts given the managed transportation model
Focused on transportation and freight brokerage rather than warehousing or fulfillment, so brands needing end-to-end 3PL warehousing must look elsewhere
North America and Europe focus; limited presence in Asia-Pacific, South America, or other global regions for shippers with worldwide logistics needs
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About Uber Freight
Uber Freight operates one of the largest managed transportation and multimodal capacity networks in North America, translating network-level patterns into actionable market insights that help shippers plan budgets, navigate volatility, and unlock structural savings. The company manages over $17 billion in freight, moves 18 million shipments annually, processes 1.8 billion transactions per year, and serves 1 in 3 Fortune 500 shippers across more than 15,000 cities and markets globally. Its client roster includes major enterprises such as Colgate-Palmolive, Tyson Foods, BASF, Kellogg, Danone, AutoZone, and McCormick, with an average customer tenure of 8.5 years and a 98% customer retention rate.
At the core of Uber Freight's offering is a proprietary AI logistics network powered by a logistics-specific large language model (LLM) trained on real data from nearly $20 billion in freight under management. The platform features more than 30 AI agents that automate critical tasks across the shipment lifecycle, from procurement and execution to tracking, payments, and analytics. Its Insights AI capability delivers always-on, proactive recommendations to help shippers reduce cost, mitigate disruption, and improve service. The company's DocAI tool processes over 20,000 documents weekly at 99%+ accuracy, and its fraud solution cut monthly fraud rates by 84% while reducing network incidents by 20%.
Uber Freight provides a comprehensive range of logistics solutions including managed transportation (3PL and 4PL), capacity solutions across truckload, LTL, intermodal, flatbed, refrigerated, bulk, cross-border, and last-mile delivery. Its enterprise-grade TMS combines advanced routing algorithms, marketplace technology, and real-time data processing to continuously match freight to optimal carriers. The company also offers consulting services, a self-serve shipping platform for instant quoting and booking, the Uber Freight Exchange for procurement and spot bidding, and dedicated lane programs. With offices across North America and Europe, including Chicago, Dallas, San Francisco, Northwest Arkansas, Monterrey, and the Netherlands, Uber Freight serves industries spanning automotive, chemical, construction, CPG, food and beverage, manufacturing, packaging, and retail.
Uber Freight
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