Fulfill.com

Soapbox

  • Founded 2019
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Soapbox is a unified supply chain management platform that combines order management, inventory management, and shipping management with discounted parcel and LTL freight rate shopping into a single system, purpose-built for operations teams at retail brands, CPG companies, 3PLs, and warehouses.

Perfect for

Soapbox is best suited for operations, supply chain, and logistics teams at growing ecommerce brands and CPG companies that have outgrown basic Shopify apps, spreadsheets, and disconnected shipping tools but are not ready for a multi-year ERP replacement.

  • Consumer brands processing 1,000 to 100,000+ orders per month across multiple sales channels (DTC, wholesale, retail)
  • CPG companies managing inventory across co-packers, 3PLs, and distribution partners who need EDI compliance to reduce retailer chargebacks
  • Multichannel retailers needing a single source of truth across stores, warehouses, and online channels with omnichannel fulfillment routing
  • 3PLs and warehouses looking for a unified platform to manage client operations, billing, and multi-warehouse fulfillment
  • Teams experiencing stockouts, oversells, SLA misses, or retailer chargebacks due to data gaps across disconnected systems

Key strengths

  • Unified platform combining OMS, IMS, and shipping management eliminates the need to integrate separate point solutions

  • Built from real warehouse operations experience, not just software theory, resulting in practical workflow design

  • Extensive integration ecosystem spanning 30+ commerce channels, carriers, ERPs, and fulfillment partners with REST API access

  • Embedded EDI layer supporting 500+ trading partners and 23 document types, reducing retailer chargebacks by 50-80%

  • Rapid onboarding with simple setups possible in as little as 30 minutes and a 30% onboarding time reduction for complex implementations

Considerations

  • No transparent public pricing; requires a discovery call to determine plan and cost

  • Relatively young company (founded 2019) compared to established supply chain incumbents, which may concern risk-averse enterprise buyers

  • WMS capabilities are described as 'WMS Lite,' suggesting it may not fully replace dedicated warehouse management systems for complex warehouse operations

  • No mention of a free tier or self-service trial; all access appears to require sales engagement

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About Soapbox

Soapbox is a unified supply chain platform that brings order management, inventory management, and shipping management together in one connected system. Originally built on the warehouse floor to run the founders' own warehouse and 4PL network, Soapbox was designed from the ground up as a single platform rather than a collection of tools stitched together after the fact. The platform serves operations teams at consumer brands, CPG companies, retailers, and 3PLs managing anywhere from 1,000 to over 100,000 orders per month, with customers ranging from $3M DTC brands to Fortune 100 enterprises across retail, CPG, and healthcare verticals.

The platform solves the fragmentation problem that plagues supply chain operations: the costly, error-prone reality of managing orders, inventory, fulfillment, and shipping across disconnected tools. Soapbox replaces the patchwork of ERPs, spreadsheets, carrier portals, and warehouse systems with a single connected layer where data stays aligned automatically. Key capabilities include automated order routing based on live inventory and warehouse availability, real-time inventory synchronization across warehouses and 3PLs, carrier optimization with discounted parcel and LTL freight rate shopping, and an embedded EDI layer powered by SPS Commerce and CartRover that supports 500+ trading partners and 23 document types. The platform claims to reduce retailer chargebacks by 50-80% and deliver a 5x ROI.

Soapbox integrates with a broad ecosystem of commerce channels, carriers, ERPs, and fulfillment partners, and provides production-ready REST APIs for custom development. The company, founded in 2019 in Los Angeles, has raised a seed round backed by Mucker, Mantis, Switch, Aglae, and S&A Family Office. It has managed over 2 million orders and reports a 25% reduction in inventory losses for customers. Its sister operation, Basic 3PL, offers enterprise-grade fulfillment services running on the Soapbox platform with no minimums and rapid go-live timelines.

Integrations

  • Adobe Commerce (Magento)
  • Amazon
  • BackHaul Direct
  • Basic 3PL
  • Big Cartel
  • BigCommerce
  • CartRover
  • DHL
  • Dynamics 365
  • EasyPost
  • eBay
  • Etsy
  • Extensiv
  • FedEx
  • FlavorCloud
  • Magento
  • NetSuite
  • Odoo
  • QuickBooks
  • Sage
  • SAP
  • Shippo
  • Shopify
  • SPS Commerce

Soapbox

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