Top 10 Returns Management Providers for 3PLs (2026)

AfterShip is a leading post-purchase experience platform that provides shipment tracking across 1000+ carriers globally. The platform offers comprehensive returns management capabilities, branded tracking pages, and automated customer notifications via email and SMS. AfterShip helps e-commerce businesses reduce customer service inquiries while improving the overall post-purchase experience.

Handled is the operations automation platform that executes the manual work behind every order—resolving shipment issues, processing returns, and adjusting invoices—so brands and 3PLs can scale volume without scaling headcount.

Loop is the leading post-purchase platform for over 4,000 top Shopify brands, streamlining returns, exchanges, and reverse logistics. Our innovative solutions—like Workflows, Instant Exchanges, and Bonus Credit—help brands unlock cost savings, boost customer lifetime value, and retain revenue. With enterprise-level service and extensive integrations, Loop is the most agile returns solution available. Having processed over 55 million returns, we’ve helped merchants retain over $2 billion in revenue in the last five years. Transform your post-purchase experience with Loop, where returns become opportunities.

Narvar is a leading post-purchase platform serving 1,500+ retail customers worldwide. Founded in 2012, the company provides AI-powered solutions that transform the post-purchase experience, from delivery promise to returns management. Narvar helps retailers reduce return logistics costs by up to 89%, increase repurchases by 60% through exchanges, and boost ROI by 15x with personalized experiences.

Nok Recommerce specializes in unifying the reverse supply chain for brands operating across direct-to-consumer (D2C), retail, and business-to-business (B2B) channels. They provide comprehensive solutions for managing returns, reverse logistics, and multi-channel resale. Their innovative approach supports brands in driving circularity by using a suite of interconnected technology, facilities, and services. Nok Recommerce is committed to sustainability, ensuring all non-saleable items they handle are redirected through alternative recovery channels like donations, recycling, and repurposing, with a guarantee that no products will end up in landfills.

Optoro provides an end-to-end returns technology platform that helps retailers, brands, and 3PLs process returns efficiently while maximizing recovery value. The platform combines returns management software with recommerce capabilities, routing returned items to optimal disposition channels including resale, donation, and recycling. Optoro processes over $10 billion in returned merchandise annually for clients including Staples, Best Buy, and Target.

PayPal is a pioneering global leader in the digital payments industry, shaping the future of commerce by offering a secure and easy-to-use platform to move and manage money online. PayPal serves millions of customers worldwide, striving to empower individuals and businesses by putting more money in their pockets, and doing so faster through innovative solutions. The company's core values include Inclusion, Innovation, Collaboration, and Wellness, which guide their business practices and operations. PayPal is committed to having a positive impact by leveraging its platform to support customers, communities, and the environment, reflecting its role as a socially responsible company.

ReturnGO is an AI-powered returns and exchange platform primarily serving Shopify and Shopify Plus merchants. Founded in 2020, the company has quickly grown to serve thousands of brands with its automation-first approach to returns management. The platform emphasizes intelligent exchange suggestions, flexible policy configuration, and seamless Shopify integration to help merchants reduce refunds and increase customer lifetime value.

ReturnLogic is a comprehensive returns management platform designed specifically for growing ecommerce brands. The solution helps businesses unlock profitable returns experiences through advanced analytics, automation, and customer-centric features. With proven results including 30% decrease in returns, 15-minute reduction in processing time, and $5 increase in profit per return, ReturnLogic transforms returns from a cost center into a strategic advantage.

ReverseLogix is the #1 leading software platform for End-to-End Returns Management. The company provides a comprehensive return management system that automates and streamlines the entire returns lifecycle for retailers, 3PLs, manufacturers, and e-commerce companies. Their platform integrates seamlessly with commerce platforms and offers configurable warehouse workflows, product verification, grading capabilities, and repairs management.

Two Boxes is a company that specializes in providing advanced returns processing solutions for both brands and third-party logistics providers (3PLs). They focus on optimizing and digitizing the returns process, integrating seamlessly with existing technology systems, and capturing essential data throughout the returns process. Their solutions aim to eliminate paper use, efficiently train warehouse staff, and provide integrated hardware and software systems, enhancing sustainability and efficiency in ecommerce returns management.