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Madewell AI

Madewell AI builds, deploys, and manages custom AI Employees for small and mid-sized businesses, handling everything from inbound sales and dispatch coordination to customer service and scheduling. As an official OpenAI SMB Channel Partner, they also help companies adopt ChatGPT Business with guided setup, custom GPT development, and ongoing optimization.

Perfect For

Madewell AI is best suited for small and mid-sized businesses (2-200 employees) that are operationally maxed out and need to scale capacity without adding headcount. Ideal clients include: Logistics, transportation, and freight brokerage companies needing AI dispatch coordinators, logistics coordinators, or customer service agents Field service companies (HVAC, plumbing, electrical) that miss calls and need 24/7 lead qualification and scheduling Owner-led businesses where the founder is the bottleneck for operations, scheduling, and customer communication Companies in construction, healthcare, manufacturing, real estate, staffing, IT/MSP, and professional services looking to automate administrative tasks with ChatGPT Business Any SMB that wants a fully managed AI solution without needing in-house technical expertise

Key Strengths

  • Fully managed service model where Madewell AI handles building, deploying, and continuously optimizing AI Employees, requiring no technical expertise from the client
  • Fixed-fee project pricing with no enterprise contracts, reducing financial risk compared to traditional hires or long-term SaaS commitments
  • AI Employees work 24/7 with sub-60-second lead response times, answering calls and booking meetings around the clock
  • Structured monthly Performance Reviews with concrete metrics (call volume, bookings, response times, escalations) ensure accountability and continuous improvement

Considerations

  • US fulfillment only

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Madewell AI

Madewell AI provides fully managed AI Employee solutions for owner-led and growth-stage businesses that need more operational capacity without the cost and complexity of traditional hiring. Their AI Employees are purpose-built agents that handle real business functions like inbound SDR calls, dispatch coordination, customer service, logistics coordination, and administrative scheduling. Each AI Employee is custom-built with its own name, voice, persona, and toolset, trained on the client's specific workflows and integrated with their existing systems.

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Madewell AI

Madewell AI

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