Loadsmart
- 400+ employees
Loadsmart is an AI-native logistics platform that combines a transportation management system (ShipperGuide), dock and yard scheduling (Opendock), freight brokerage, and six specialized AI agents to automate the entire freight lifecycle from planning through settlement.
Perfect for
Loadsmart is best suited for mid-market to enterprise shippers who manage significant freight volumes and want to automate repetitive logistics tasks without replacing their existing technology stack.
- Shippers spending $2.5M+ annually on transportation who need managed transportation services, freight brokerage, or both
- Companies running high-volume FTL, LTL, intermodal, or drayage operations that want AI-driven automation for tracking, tendering, document management, and claims
- Organizations with complex dock scheduling needs across multiple warehouse facilities
- Shippers in industries like food and beverage, CPG, healthcare, automotive, and retail who require reliable capacity with guaranteed tender acceptance
- Logistics teams overwhelmed by manual processes (check calls, document chasing, invoice auditing) who want to shift from operating systems to supervising outcomes
Key strengths
End-to-end platform covering the full freight lifecycle from planning through settlement, with AI agents that compound in effectiveness over time
Integrates with existing TMS, ERP, and WMS systems via API, EDI, and MCP without requiring migration or system replacement
Massive network scale with 230,000+ vetted carriers, 4,500+ warehouses, 1,800 global customers, and 14M+ dock appointments annually
Backed by $346.4M in funding from strategic logistics investors including Maersk, CSX Corp, and TFI International, plus a dedicated in-house Freight Expert team for exception handling
Multi-modal coverage including FTL, LTL, intermodal, drayage, expedited, and flatbed with 100% tender acceptance guarantee on reliable contracts
Considerations
Primarily focused on US domestic freight operations; limited evidence of international or cross-border capabilities beyond drayage
The breadth of products (TMS, dock scheduling, brokerage, managed transportation, AI agents) may present a complex evaluation and onboarding process for smaller shippers
No transparent public pricing; requires consultation and custom quoting for all services
AI agents are designed for shipper-side workflows and may not address carrier-side or 3PL-specific operational needs
Find Your Perfect Technology Match
Get personalized recommendations beyond this partner
"Fulfill.com is far more than a matchmaking service—they're a true partner in growth. They didn't just introduce us to clients; they helped analyze our 3PL, connect us with key tech and service providers, and optimize our operations."
Greg Airel
Founder, Shipping Pilot
Your Personal Matchmaking Team
Former 3PL Owners & Ecommerce Operators
How it works:
- Share your current needs and challenges
- Our experts analyze your requirements
- Get personalized recommendations within 24 hours
- Connect directly with the providers we recommend
About Loadsmart
Loadsmart operates an integrated logistics platform designed to manage the complete freight lifecycle through AI-driven automation. The platform consists of two core products: ShipperGuide, an AI-native TMS that handles planning, procurement, execution, and settlement across all modes; and Opendock, which digitizes dock scheduling, gate automation, and yard management across 4,500+ warehouses and 230,000+ vetted carriers. Six specialized AI agents handle repetitive tasks including document collection and filing, tracking and status updates, tender failure recovery, proactive load audits, claims processing, and scheduling and rescheduling. These agents auto-resolve 80%+ of work, with that rate compounding over time as the system learns from outcomes.
What distinguishes Loadsmart from other freight technology providers is its end-to-end approach. Rather than bolting AI onto a single tool, the platform sees every stage of the freight lifecycle and executes across all of them. When AI encounters exceptions it cannot resolve, Loadsmart's in-house Freight Experts step in, bringing relationships with 230,000+ carriers and over a decade of industry expertise. The platform integrates with existing systems of record via API, EDI, and MCP connections, meaning shippers do not need to rip out or migrate their current TMS, ERP, or WMS. Loadsmart serves as the "system of action" while the customer's existing tools remain the system of record.
Founded over a decade ago and headquartered in Chicago, Loadsmart has raised $346.4M in funding (including a $200M Series D) from investors such as BlackRock, SoftBank Latin America Fund, TFI International, Maersk, Ports America, and CSX Corp. The company serves 1,800 global customers and processes over 14 million dock appointments per year. It has been recognized as a Transport Topics Top 100 Freight Brokerage, a FreightTech 100 company multiple years running, and has appeared on the Deloitte Technology Fast 500 and Inc. 5000 lists. Loadsmart also offers managed transportation services, expedited shipping, flatbed freight through its Flatbed Messenger partnership with The Home Depot, and FreightIntel AI for advanced freight analytics.
Integrations
- Oracle
- MercuryGate
- Blue Yonder
- E2Open
- Manhattan Associates
Loadsmart
Get expert recommendations matched to your operation. Our team helps thousands of 3PLs find the right software, services, and integrations every month.