Jitsu
Jitsu is a tech-enabled last-mile delivery service provider offering same-day, next-day, and two-day delivery at ground-rate pricing, with a 99% on-time delivery rate and an industry-leading 0.02% package loss rate.
Perfect for
Jitsu is best suited for:
- Ecommerce brands and retailers that need fast delivery speeds (same-day to two-day) without paying premium express shipping rates
- Companies shipping perishable goods, food and beverage, or temperature-sensitive products that require reliable, time-critical delivery
- Alcohol brands and retailers needing compliant attended delivery with age verification capabilities
- Shippers frustrated with high package loss rates from traditional carriers who want to reduce replacement and reshipping costs
- Brands operating in or shipping to major U.S. metro markets including New York, San Francisco Bay Area, Seattle/Portland, Indianapolis, and Reno
Key strengths
99% on-time delivery rate with same-day, next-day, and two-day options at ground-rate pricing
Industry-leading 0.02% package loss rate, significantly lower than UPS and FedEx
Purpose-built technology platform with real-time tracking, route optimization, and end-to-end visibility for shippers
Specialized delivery capabilities including alcohol (with state liquor authority permits) and dry ice/perishable handling
AI-powered sustainable delivery model that optimizes routes to reduce CO2 emissions
Considerations
Limited geographic coverage; operates in select U.S. metro markets rather than nationwide
Focused exclusively on last-mile delivery, not a full-service shipping or fulfillment solution
No publicly listed integrations with major ecommerce platforms or shipping software
No transparent pricing or self-service plans published on the website
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About Jitsu
Jitsu is a last-mile delivery service provider that combines purpose-built technology with an extensive driver network to deliver packages quickly, reliably, and affordably. Founded approximately 10 years ago, the company originally built its platform to handle perishable deliveries, one of the most demanding logistics challenges, and has since expanded into broader parcel delivery. Jitsu offers same-day, next-day, and two-day delivery options at pricing comparable to ground rates, eliminating the traditional trade-off between speed and cost.
Jitsu differentiates itself through operational excellence and transparency. The company maintains a 99% on-time delivery rate and a 0.02% package loss rate, significantly outperforming major carriers like UPS and FedEx on loss metrics. Its AI-powered technology platform provides end-to-end visibility with real-time tracking and reporting for logistics teams, while drivers use the Jitsu Drive mobile app for route management, proof of delivery, and customer communication. The platform also supports specialized deliveries including alcohol (with state liquor authority permits) and packages containing dry ice.
Sustainability is a core focus for Jitsu, with its delivery network model leveraging AI-powered route optimization to reduce CO2 emissions by selecting the most efficient routes and vehicles. The company operates delivery stations across multiple U.S. markets including New York City, the San Francisco Bay Area (San Leandro, CA), Reno, NV, Indianapolis, IN, Kent, WA, and Portland, OR, and offers 24/7 live support from warehouse operations through final doorstep delivery.
Jitsu
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