Boxtalk

Boxtalk is a precision-engineered AI platform designed exclusively for third-party logistics (3PL) operators. Founded by veteran fulfillment technology leaders Rob Glance (25+ years in fulfillment tech, scaled IntegraCore from $0 to $200M as CTO) and Brandon Kasteler (scaled a $25M 3PL to $300M through hundreds of software and integration projects), Boxtalk addresses the data chaos that plagues modern fulfillment operations. The platform acts as an intelligent "wrapper" that sits on top of and between the tools 3PLs already use, including WMS, OMS, ERP, carrier portals, and accounting systems, transforming fragmented operational data into actionable insights.

The platform offers two core product pillars: Boxtalk Intelligence and Boxtalk Billing. Boxtalk Intelligence uses advanced AI and machine learning, including large language models and neural networks, to let operators ask questions of their data in a conversational interface and receive instant reports, tables, and insights. Users can pin key reports to a customized insight center for ongoing visibility. Boxtalk Billing tackles one of the highest-risk areas in 3PL operations by automating carrier invoice auditing, properly assigning carrier billing data, and generating fully accurate invoices with custom markup tables and profit center points. Invoices can be exported in CSV, PDF, or other formats.

Customers have reported an average of $600,000 per year in accuracy savings and 10.5 hours per month in time savings using Boxtalk Billing. The platform is built to integrate with a wide range of fulfillment technology systems. Boxtalk operates as a subscription-based SaaS platform.