SCI Group

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SCI Group Overview

SCI Group is a leading Canadian third-party logistics (3PL) provider founded in 1995 and headquartered in Toronto, Ontario. Operating over 4 million square feet of warehouse space across 75+ locations throughout Canada, the company serves as a comprehensive supply chain solutions partner for retail, e-commerce, healthcare, and technology sectors. In January 2024, SCI Group was acquired by Metro Supply Chain, a global logistics leader backed by CDPQ, enhancing its cross-border capabilities and North American market reach. The company specializes in omni-channel fulfillment, managing over $1 billion in inventory daily through its network of distribution centers, fulfillment facilities, and critical parts stocking locations. With a workforce of 3,000 employees, SCI Group offers integrated logistics services including warehousing, transportation, white-glove delivery, reverse logistics, and specialized healthcare distribution. The company has built strategic partnerships with major retailers like Walmart Canada, Bell Canada, and Toys"R"Us, operating dedicated fulfillment centers that leverage advanced automation, real-time inventory management, and predictive analytics. SCI Group's technology integration includes partnerships with platforms like ChannelApe for seamless e-commerce connectivity, EDI compliance for B2B transactions, and proprietary warehouse management systems that provide clients with real-time visibility and SLA performance metrics.

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SCI Group Locations

SCI Group has fulfillment centers strategically located across the United States to optimize shipping times and costs.

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SCI Group Team

Meet the team driving SCI Group success.

Dipenkumar Patel

Inventory Manager

SCI Group Customers

Meet the customers that SCI Group services.

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SCI Group at a Glance

Year Founded

1995

Number of Warehouses

Total Square Footage

4,000,000

Storage Environments

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Frequently Asked Questions

Which eCommerce platforms and tools does SCI Group integrate with to ensure seamless data flow?

SCI Group, as an Enterprise 3PL, prioritizes robust technology integrations to support complex supply chains. We integrate with a wide array of leading eCommerce platforms, ERP systems, and WMS solutions, ensuring seamless data exchange for inventory, orders, and shipping. Our advanced API capabilities and dedicated integration teams work closely with clients to customize connections, minimizing disruption and maximizing efficiency from day one. This commitment to technological compatibility allows us to handle high transaction volumes and diverse client needs, a key differentiator for enterprise-level operations.

What geographic coverage does SCI Group offer for fulfillment and distribution services?

SCI Group provides extensive geographic coverage across North America and the UK, operating over 175 facilities totaling 19 million square feet of warehousing space. This broad network enables us to optimize distribution strategies, reduce transit times, and offer flexible shipping solutions, including last-mile delivery for over 7 million goods annually in North America. Our strategic locations are designed to support national and international reach for enterprise clients, ensuring products reach customers efficiently regardless of their location, which is crucial for large-scale operations.

What is the typical onboarding timeline for new enterprise clients with SCI Group?

The onboarding timeline for new enterprise clients with SCI Group is meticulously planned and executed to ensure a smooth transition with minimal disruption. While specific timelines vary based on complexity and integration requirements, our dedicated project management teams typically guide clients through a structured process that can range from a few weeks to several months. This includes detailed discovery, system integration, operational setup, and rigorous testing. Our focus is on thorough preparation and clear communication, ensuring that even the largest and most intricate supply chains are fully operational and optimized efficiently.

What value-added services does SCI Group offer beyond basic fulfillment to support complex supply chain needs?

Beyond standard fulfillment, SCI Group offers a comprehensive suite of value-added services designed to meet the intricate demands of enterprise clients. These include kitting and assembly, custom packaging, returns management (reverse logistics), quality control, and specialized handling for various product types. We also provide advanced analytics and business intelligence to optimize supply chain performance, along with dedicated account management to ensure tailored solutions. Our ability to offer these specialized services, backed by significant investment in automation and robotics, distinguishes us from basic 3PL providers and supports the unique requirements of large-scale operations.

How does SCI Group differentiate itself from other major 3PL providers like XPO Logistics or Ryder?

SCI Group differentiates itself through its deep expertise in complex, high-volume supply chain solutions, particularly for enterprise clients in Canada, the US, and the UK. Unlike some competitors, we emphasize a highly collaborative partnership approach, investing significantly in advanced automation, robotics, and business intelligence to drive efficiency and innovation. Our proven track record includes managing over $30 billion in goods annually and being recognized as one of Canada's Best Managed Companies. This focus on tailored, technology-driven solutions and a commitment to long-term client success sets us apart in the competitive 3PL landscape.

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