PFS Commerce

PFS Commerce offers highly customized and transparent fee structures tailored to the unique needs of enterprise-level brands. Our pricing models are designed to scale with your business volume, incorporating factors like order complexity, storage requirements, and specific value-added services. We provide detailed breakdowns covering pick-and-pack, shipping, kitting, and returns management, ensuring clarity and predictability. Our approach focuses on optimizing your total cost of ownership through efficient operations and advanced technology, rather than a one-size-fits-all rate. We work closely with clients to develop a bespoke solution that aligns with their financial objectives and operational demands, supporting premier brands like L'Oreal and Pandora.

Beyond core pick-pack-ship, PFS Commerce provides a comprehensive suite of value-added services critical for enterprise brands. This includes sophisticated kitting and assembly for promotional campaigns or custom product bundles, robust returns management with detailed inspection and refurbishment, and specialized handling for high-value or regulated goods. We also offer integrated customer service call center solutions, advanced order management systems, and payment and fraud management to ensure a seamless end-to-end customer experience. These services are designed to enhance brand loyalty, streamline operations, and support complex retail strategies for global brands.

PFS Commerce boasts extensive integration capabilities, connecting seamlessly with leading eCommerce platforms and ERP systems. Our robust technology stack supports direct integrations with major platforms like Shopify Plus, Magento, and Salesforce Commerce Cloud, ensuring real-time data synchronization for inventory, orders, and shipping. We also specialize in integrating with complex ERPs such as SAP and Oracle, as well as various warehouse management systems (WMS) and transportation management systems (TMS). This flexibility allows us to adapt to your existing technology ecosystem, minimizing disruption and maximizing operational efficiency for your global operations.

PFS Commerce provides extensive global shipping capabilities, leveraging strategically located fulfillment centers across North America (US, Canada) and Europe (UK, EU). This multi-node network enables efficient international order fulfillment, reducing transit times and shipping costs for your customers worldwide. We manage customs compliance, duties, and taxes, simplifying cross-border logistics. Our partnerships with major global carriers ensure reliable and expedited delivery options, supporting premier brands like On Running and Anastasia Beverly Hills in reaching their international customer base with speed and precision. This global footprint is key to expanding your market reach.

PFS Commerce differentiates itself through its deep expertise in serving premier, high-volume brands and its comprehensive, integrated service offering. Unlike many 3PLs, we provide not just fulfillment but also integrated customer service, order management, and payment/fraud solutions, offering a true end-to-end partnership. Our global footprint, advanced technology infrastructure, and proven scalability are designed specifically for the complexities of enterprise retail. As part of GXO Logistics, we offer unparalleled resources and stability, ensuring dedicated account management, stringent SLAs, and a proactive approach to optimizing your supply chain, setting us apart in delivering consistent excellence for large-scale operations.