OpenBorder

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OpenBorder Overview

OpenBorder is a third-party logistics (3PL) company that specializes in helping ecommerce brands expand their global reach. The company offers a comprehensive suite of services, including cross-border shipping, product compliance, taxes and duties management, and acting as an importer of record. Additionally, OpenBorder provides local warehousing, international returns, and support for direct-to-consumer sales, marketplace expansion, and retail operations. By optimizing logistics and securing competitive shipping rates, OpenBorder enables businesses to navigate the complexities of international markets efficiently and effectively.

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OpenBorder Locations

OpenBorder has fulfillment centers strategically located across the United States to optimize shipping times and costs.

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OpenBorder Alternatives

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OpenBorder Team

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OpenBorder Customers

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OpenBorder at a Glance

Year Founded

2023

Number of Warehouses

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Frequently Asked Questions

What services does OpenBorder offer to help e-commerce brands expand globally?

OpenBorder provides a comprehensive suite of services designed to simplify cross-border expansion for e-commerce brands. This includes end-to-end solutions for international shipping (DDP and DDU options), seamless customs compliance, accurate tax and duty calculations, localized checkout experiences, and support for selling on global marketplaces like Amazon and TikTok Shop. We also offer solutions for international returns and local warehousing, removing operational headaches so you can focus on growth.

What are OpenBorder's pricing structures and are there any upfront costs?

OpenBorder offers transparent and cost-effective pricing with no setup fees or upfront costs. Our pricing is designed to be flexible and scale with your business, ensuring you only pay for what you use. We provide order-level invoices that clearly detail all charges, making it easy for finance teams to manage. Our goal is to help you expand profitably without hidden fees, making international growth accessible.

Which e-commerce platforms and marketplaces does OpenBorder integrate with?

OpenBorder integrates with a wide range of e-commerce platforms and marketplaces to ensure a seamless operational flow. We support major platforms like Shopify, and provide specialized solutions for expanding into global marketplaces such as Amazon and TikTok Shop. Our technology is built to connect with your existing stack, allowing for efficient data exchange and streamlined cross-border operations across all your sales channels.

How quickly can a brand get started with OpenBorder's services?

OpenBorder is designed for rapid onboarding, enabling brands to start expanding internationally quickly. While the exact timeline can vary based on specific integration needs, our streamlined processes and dedicated support team work to get you operational efficiently. We aim to minimize the time from sign-up to launching in new markets, often allowing brands to begin processing international orders within weeks, not months.

How does OpenBorder differentiate itself from other cross-border logistics providers, particularly those focused solely on tax and duties?

Unlike providers who specialize only in tax and duty calculations, OpenBorder offers a comprehensive, end-to-end solution for global e-commerce expansion. We combine powerful technology with hands-on services that cover shipping, compliance, localization, and marketplace integration (Amazon, TikTok Shop). Our key differentiators include dedicated Slack support for real-time assistance, no setup fees, flexible pricing, and a focus on driving overall international sales growth, not just managing compliance complexities.