MasonHub was built to help brands conquer fulfillment’s biggest challenges. Their founders are veteran retail leaders who have seen every struggle—outdated technology, overwhelming logistical complexity, resources spread too thin. That’s why MasonHub’s goal is to modernize the way quickly rising, omnichannel brands manage their supply chains. MasonHub is uniquely engineered to optimize order management and fulfillment. They take a powerful, easy-to-use platform where customers can see everything that happens with orders and inventory, then combine it with hands-on services. The result is a scalable fulfillment solution that customers like Vegamour and Credo Beauty use to make every customer experience fantastic. They can support VIP/Influencer orders and unboxing customizations as well!
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Our matching process combines technology and personal consultation. First, you share your business requirements through our questionnaire. For complex needs, we schedule a brief call to understand your requirements in detail. Our team then analyzes your needs against our database of pre-vetted 3PLs and secures interest from appropriate providers. Only after confirming 3PL interest do we present these matches to you. You then select which 3PLs you'd like to connect with, creating a double opt-in process that ensures mutual interest before any introductions.
Yes, our matching service is completely free for businesses seeking 3PL partners. There's no catch - we're able to offer this service at no cost because we receive compensation from 3PLs when successful matches lead to partnerships. This model ensures we're incentivized to make quality matches that work for both parties.
Every 3PL in our network undergoes a rigorous vetting process. We evaluate their operational capabilities, technology infrastructure, financial stability, and client satisfaction rates. We continuously monitor performance metrics and regularly update our database. Only providers with proven track records remain in our network, ensuring you're connected with truly reliable partners.
To receive accurate recommendations, we need to understand your basic business requirements: product types and dimensions, monthly order volume, inventory storage needs, shipping destinations, special handling requirements, and budget constraints. The more details you provide, the more precisely we can match you with compatible 3PLs.
Our double opt-in matching process typically takes 3 - 5 business days from initial questionnaire to receiving your matched 3PLs. Most businesses select their preferred partner within 2 - 4 weeks after reviewing matches. The implementation timeline varies based on complexity, but typically ranges from 2 - 8 weeks. Our team provides guidance throughout this process to ensure a smooth transition.
