Imperial Freight Brokers

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Imperial Freight Brokers Overview

Imperial Freight Brokers (IFB) is a family-owned and operated third-party logistics company established in 1971 in Miami, Florida. Initially focused on customs brokerage, the company has grown into a comprehensive logistics provider offering supply chain management, transport logistics, warehousing for both dry and refrigerated goods, and import/export solutions. With a legacy of innovation and a commitment to compliance and reliability, IFB serves a diverse global client base from its expanded facilities, including a 50,000 sq. ft. distribution center in Doral. The company continues to adapt and deliver personalized logistics solutions to meet evolving industry needs.

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Imperial Freight Brokers Locations

Imperial Freight Brokers has fulfillment centers strategically located across the United States to optimize shipping times and costs.

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Imperial Freight Brokers Team

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Imperial Freight Brokers Customers

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Imperial Freight Brokers at a Glance

Year Founded

1971

Number of Warehouses

Total Square Footage

50,000

Storage Environments

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Frequently Asked Questions

What services does Imperial Freight Brokers actually offer?

We provide freight brokerage services, connecting you with reliable carriers for your shipping needs. We handle trucking, warehousing, and customs clearance. Note that while we coordinate the shipping process, the actual transportation is carried out by our network of vetted third-party carriers.

I've seen some reviews mentioning unexpected price increases. How can I be sure the quote I receive is accurate?

We strive to provide accurate quotes based on the information you provide about your shipment. However, unforeseen circumstances like changes in weight, dimensions, or delivery requirements can impact the final cost. We'll always communicate any potential changes and the reasons behind them transparently.

What steps do you take to ensure my shipment arrives safely and on time?

We carefully select our carrier partners based on their safety records and performance history. We also track shipments closely and proactively communicate any potential delays. While we can't guarantee against unforeseen events like weather or traffic, we'll do everything possible to minimize disruptions.

What happens if my shipment is lost or damaged?

In the unfortunate event of loss or damage, we'll work with the carrier to investigate the incident and file a claim on your behalf. We recommend purchasing additional insurance to cover the full value of your shipment. Our team will guide you through the claims process and keep you informed every step of the way.

How does Imperial Freight Brokers compare to larger, more established logistics companies?

Unlike some of the larger firms, we offer a personalized service experience. You'll work directly with a dedicated account manager who understands your specific needs and is available to answer your questions. We also pride ourselves on our flexibility and ability to adapt to changing requirements, something that can be challenging for larger, more bureaucratic organizations.