GENCO

FedEx Supply Chain provides comprehensive third-party logistics (3PL) solutions, including fulfillment, warehousing, reverse logistics (processing 358 million returns annually), and transportation management. We manage 130 warehouse and distribution center operations across North America, covering 35 million square feet. Our expertise spans technology & electronics, retail & e-commerce, consumer & industrial goods, and healthcare sectors. This breadth allows us to tailor solutions to meet diverse industry-specific needs.

FedEx Supply Chain integrates with a wide array of eCommerce platforms and tools to ensure seamless data flow and efficient operations. We support integrations with major platforms like Shopify, Magento, and WooCommerce, as well as leading ERP and WMS systems. Our technology solutions are designed to provide real-time visibility and control over your supply chain, enabling you to optimize inventory, streamline order processing, and enhance the customer experience.

The onboarding timeline with FedEx Supply Chain varies depending on the complexity of your requirements and the level of integration needed. However, our streamlined onboarding process is designed to be efficient, typically ranging from a few weeks to a couple of months. We assign a dedicated project team to guide you through each step, from initial assessment and solution design to system integration and operational setup. Our goal is to ensure a smooth and rapid transition, minimizing disruption to your business.

Both FedEx Supply Chain and UPS Supply Chain are major players in the 3PL industry, offering similar services. However, FedEx Supply Chain distinguishes itself through its extensive reverse logistics capabilities, processing 358 million returns annually. While employee reviews suggest potential work-life balance challenges, our focus remains on providing reliable and scalable solutions tailored to your specific needs. We leverage the broader FedEx network to offer integrated transportation and logistics solutions, providing a seamless experience from origin to delivery.

As a subsidiary of FedEx, FedEx Supply Chain is committed to providing reliable and high-quality 3PL services. While specific guarantees may vary depending on the scope of the engagement, we focus on establishing clear service level agreements (SLAs) that outline key performance indicators (KPIs) and performance targets. Our commitment to continuous improvement and customer satisfaction drives us to proactively address any issues and ensure that we meet or exceed your expectations. We aim to be a trusted partner in optimizing your supply chain and achieving your business goals.