The DFS Touch is a unique kitting source that was created to provide customers with a personalized, white-glove experience. Their mission is to help customers create an unboxing experience that reflects the highest level of service and attention to detail. DFS is a trifecta team of professionals that had come together to deliver a winning synergy stemming from 18+ years of fulfillment experience plus 15+ years of promo branding & marketing solidified by 20+ years of finance and business management experience to deliver a winning solution platform for clients. As a diversity-owned company, DFS, is committed to creating a more inclusive and equitable business environment. They believe that diversity and inclusion are essential to creating a thriving workplace, and strive to promote these values in everything they do. Their team of experts will work closely with you to understand your unique style and preferences, and then create a customized experience that is tailored to your needs. From selecting the item to choosing the right packaging and delivery method, they will guide you through every step of the process. At DFS, they take pride in attention to detail and commitment to quality. They work with the best designers and manufacturers to ensure that every product they offer meets their high standards of quality and craftsmanship.
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Our matching process combines technology and personal consultation. First, you share your business requirements through our questionnaire. For complex needs, we schedule a brief call to understand your requirements in detail. Our team then analyzes your needs against our database of pre-vetted 3PLs and secures interest from appropriate providers. Only after confirming 3PL interest do we present these matches to you. You then select which 3PLs you'd like to connect with, creating a double opt-in process that ensures mutual interest before any introductions.
Yes, our matching service is completely free for businesses seeking 3PL partners. There's no catch - we're able to offer this service at no cost because we receive compensation from 3PLs when successful matches lead to partnerships. This model ensures we're incentivized to make quality matches that work for both parties.
Every 3PL in our network undergoes a rigorous vetting process. We evaluate their operational capabilities, technology infrastructure, financial stability, and client satisfaction rates. We continuously monitor performance metrics and regularly update our database. Only providers with proven track records remain in our network, ensuring you're connected with truly reliable partners.
To receive accurate recommendations, we need to understand your basic business requirements: product types and dimensions, monthly order volume, inventory storage needs, shipping destinations, special handling requirements, and budget constraints. The more details you provide, the more precisely we can match you with compatible 3PLs.
Our double opt-in matching process typically takes 3 - 5 business days from initial questionnaire to receiving your matched 3PLs. Most businesses select their preferred partner within 2 - 4 weeks after reviewing matches. The implementation timeline varies based on complexity, but typically ranges from 2 - 8 weeks. Our team provides guidance throughout this process to ensure a smooth transition.
