Cross Docks
- Founded
- 2004
- Headquarters
- Australia
- Facilities
- 2
- Warehouse space
- 484,376 sq ft
About Cross Docks
Cross Docks Australia is a specialized third-party logistics provider focused on managing and moving inventory efficiently for businesses of varying scales. Operating facilities in Melbourne and Brisbane, they offer tailored solutions emphasizing agility, precision, and real-time data access through their advanced Warehouse Management System. Serving clients both nationally and internationally…
Cross Docks Australia is a specialized third-party logistics provider focused on managing and moving inventory efficiently for businesses of varying scales. Operating facilities in Melbourne and Brisbane, they offer tailored solutions emphasizing agility, precision, and real-time data access through their advanced Warehouse Management System. Serving clients both nationally and internationally, Cross Docks Australia aims to streamline inventory transitions while ensuring accuracy and timeliness.
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Cross Docks Australia is a specialized third-party logistics provider focused on managing and moving inventory efficiently for businesses of varying scales. Operating facilities in Melbourne and Brisbane, they offer tailored solutions emphasizing agility, precision, and real-time data access through their advanced Warehouse Management System. Serving clients both nationally and internationally, Cross Docks Australia aims to streamline inventory transitions while ensuring accuracy and timeliness.
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Harry FreemanPresident
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Get MatchedCross Docks Warehouse Locations
Cross Docks has warehouse locations in Australia.
| Location | Country |
|---|---|
| Brisbane, QLD | Australia |
| Laverton North, VIC | Australia |
Serving
Cross Docks Capabilities
Services, specialty solutions, storage conditions, and certifications Cross Docks lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Cross Docks runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
Value added services
Extra services Cross Docks performs on your inventory beyond pick, pack, and ship.
- Custom PackagingGift wrappingTicketing and Packing
Cross Docks Technology and Integrations
The EDI connections Cross Docks works with.
EDI
- Cross Docks supports EDI connections for retail and wholesale compliance.
Cross Docks Shipping and Support
Carriers Cross Docks ships with and how its team supports brand clients.
Support channels
How brand clients reach Cross Docks's team day to day.
- Account Manager
Cross Docks Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Cross Docks Pricing
Fulfill helps you discover Cross Docks's pricing. You start in our matching portal and complete a short fit conversation. Cross Docks then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Cross Docks quotes them per brand.
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Cross Docks FAQs
What services does Cross Docks Australia offer?
Cross Docks Australia provides comprehensive logistics and warehouse management solutions, including warehouse management, contract logistics, electronic management & trading, and electronic pack, pack & dispatch management. We manage over $350 million worth of retail goods for clients ranging from global names to local boutique enterprises. Our key attributes are agility, automation through our Warehouse Management System (WMS), a positive attitude, and accuracy, supported by 24/7 automated cycle counting. This ensures efficient and reliable handling of your goods from start to finish. Contact us to discuss your specific needs and how we can tailor our services to optimize your supply chain.
Which eCommerce platforms and tools does Cross Docks Australia integrate with?
Cross Docks Australia's Warehouse Management System (WMS) is designed for seamless integration with a wide range of eCommerce platforms and tools. While we tailor integrations to meet specific client needs, we commonly work with platforms like Shopify, Magento, WooCommerce, and major ERP systems. Our IT systems are built to connect with your existing systems, ensuring smooth data flow and real-time visibility of your inventory and order status. Contact our team to discuss your current technology stack and how we can create a streamlined, integrated solution for your business.
What are Cross Docks Australia's minimum volume or storage requirements?
While we cater to a diverse range of clients, from global names to local boutique enterprises, we do have certain minimum requirements to ensure cost-effectiveness and service quality. Our minimum requirements depend on factors such as storage volume, order frequency, and service complexity. We encourage you to contact us to discuss your specific needs and volume projections. We can assess your requirements and provide a customized solution that aligns with your business goals and budget. We pride ourselves on offering flexible and scalable solutions to accommodate businesses of all sizes.
How does Cross Docks Australia compare to Pik Pak?
While both Cross Docks Australia and Pik Pak offer 3PL services, there are key differences. Cross Docks Australia focuses on agility, automation, attitude, and accuracy, managing over $350 million worth of retail goods. Pik Pak, while slightly larger in revenue ($12.6M vs $9.2M), may not offer the same level of personalized service and tailored solutions that we provide. We pride ourselves on our WMS, 24/7 automated cycle counting, and recognition as one of Australia's Best Places to Work in 2024 and 2025, indicating a strong commitment to both our clients and our team. Contact us to learn how our unique approach can benefit your business.
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