Araca Group

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Araca Group Entertainment 3PL Logistics Services
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Araca Group
Araca Group Overview

The Araca Group is a vertically integrated entertainment merchandising and theatrical production company founded in 1997 by Matthew Rego, Michael Rego, and Hank Unger. Originally established as a theatrical production company, Araca has evolved into a comprehensive merchandising and logistics provider specializing in the entertainment industry. The company has been instrumental in bringing iconic Broadway productions like 'Wicked' and 'Urinetown' to life while simultaneously developing a robust merchandise and fulfillment infrastructure. With offices in New York, Los Angeles, Las Vegas, London, and Sydney, Araca operates a global network that combines creative production with operational excellence, managing complex supply chains for live entertainment, branded merchandise, and e-commerce fulfillment. The company's Los Angeles facility serves as both a corporate office and warehouse, featuring in-house screen printing capabilities and e-commerce fulfillment operations. Araca's unique position bridges the entertainment and logistics industries, providing specialized 3PL services tailored to the theatrical, music, and entertainment sectors. Their services include merchandise design, manufacturing, warehousing, order fulfillment, and global distribution, supported by advanced inventory management systems and partnerships with over 140 licensees. While generating estimated annual revenues between $46.9 million and $65.5 million with over 250 employees, Araca maintains its focus on activating fan engagement through merchandise experiences while delivering reliable logistics solutions for high-profile entertainment brands and productions.

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Araca Group Locations
Araca Group has fulfillment centers strategically located across the United States to optimize shipping times and costs.
Araca Group has locations in:
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Araca Group All Specialties
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Araca Group Niches Served
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Araca Group Specialty Solutions
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Araca Group Team
Meet the team driving Araca Group success.
Megan Rhoads
Chief Operating Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
Araca Group Customers
Meet the customers that Araca Group services.
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Araca Group Pricing
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No setup fees or long-term contracts
Transparent pick & pack and storage rates
Discounted shipping rates through partner carriers
Custom quotes based on order volume and product specifications
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Araca Group Technology
Araca Group integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
Certified
Beta
INFORM
INFORM is an AI software solutions company
Certified
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Safety Markings
Safety floor graphics and markings ideal for warehouses
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Interlogic
Warehouse: software, hardware, and consulting.
Certified
Beta
LateShipment
Optimize shipping & CX with LateShipment.com
Certified
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Marosa
EU VAT compliance and OSS solutions for eCommerce sellers
Certified
Beta
RocketFuel Recharge
The First FinTech for Fulfillment
Araca Group Awards
Industry awards and certifications earned by Araca Group
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
Araca Group Press
Meet the team driving Araca Group's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
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E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
Araca Group at a Glance
Year Founded
1997
Number of Warehouses
Multiple
Total Square Footage
65,025
Storage Environments
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Frequently Asked Questions

What logistics services does Araca Group provide for entertainment companies?
Araca Group offers comprehensive 3PL services specifically designed for the entertainment industry, including warehousing, e-commerce fulfillment, merchandise distribution, and live event logistics. Their Los Angeles facility combines screen printing, inventory storage, and order processing, while their global network supports theatrical productions, concert tours, and branded merchandise distribution across multiple channels.
How long does shipping take for orders processed through Araca's warehouses?
Domestic U.S. orders typically take 5-10 business days for standard delivery, with express options available. International shipments to Canada and Europe generally require 7-14 days, though customs processing may extend delivery times up to 4 weeks. Same-day shipping is available for in-stock orders placed before 1 PM ET from their Los Angeles facility.
What are Araca Group's warehouse locations and capacities?
Araca Group's primary logistics hub is their 65,025 square foot facility in Los Angeles (San Fernando), which includes warehouse space, screen printing operations, and corporate offices. They also maintain operational facilities in Las Vegas (Caesars Palace), and have international presence in London and Sydney, though specific square footage for these locations is not publicly disclosed.
Does Araca Group handle international shipping and customs?
Yes, Araca Group ships internationally to Canada, Europe, and other regions. However, customers are responsible for all import duties, taxes, and customs fees, which are not pre-calculated at checkout. International orders cannot be tracked to Canada, and customers must handle any customs-related issues independently. No refunds are provided for international orders refused due to customs fees.
What is Araca Group's return and exchange policy for fulfillment services?
Araca Group offers a 30-day return window for unopened and undamaged items. Customers are responsible for return shipping costs, and international orders are generally non-refundable. A 20% restocking fee may apply to certain returns. Returns must be sent to their San Fernando, California facility, and customers should contact their bilingual customer service team at customerservice@araca.com before initiating returns.