ShipMonk

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ShipMonk Overview

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for eight years running. We're not just keeping up with the future of fulfillment—we're building it.

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ShipMonk Locations

ShipMonk has fulfillment centers strategically located across the United States to optimize shipping times and costs.

ShipMonk has locations in:

Florida

US East

ShipMonk Niches Served

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ShipMonk Specialty Solutions

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ShipMonk Alternatives

Shipping Pilot has fulfillment centers strategically located across the United States to optimize shipping times and costs.

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ShipMonk Team

Meet the team driving ShipMonk success.

Leila Khabbazeh

Chief of Staff

ShipMonk Customers

Meet the customers that ShipMonk services.

ShipMonk at a Glance

Year Founded

2014

Number of Warehouses

Total Square Footage

230,000

Storage Environments

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Frequently Asked Questions

What are ShipMonk's fulfillment costs and fee structures?

ShipMonk's pricing is designed to be transparent and scalable, accommodating businesses from growing startups to large enterprises. Our fee structure typically includes pick and pack fees, storage costs, and shipping expenses, with potential for additional services like custom packaging or kitting. We aim to provide clear breakdowns to avoid hidden costs, and our sales team works closely with each client to tailor a quote based on their specific volume, product type, and service needs. This ensures you only pay for the services essential to your operations, optimizing your fulfillment budget.

What are ShipMonk's minimum volume or storage requirements?

ShipMonk is equipped to support a wide range of businesses, from those just starting to scale to established brands. While we don't publish strict minimums, our services are most cost-effective for businesses with consistent order volumes that benefit from our advanced technology and extensive fulfillment network. We encourage prospective clients to discuss their current and projected order volumes with our team. This allows us to assess if our solutions align with your operational needs and growth trajectory, ensuring a mutually beneficial partnership.

Which eCommerce platforms and tools does ShipMonk integrate with?

ShipMonk offers robust integrations with over 100 leading eCommerce platforms and tools, ensuring seamless connectivity for your online store. Our proprietary fulfillment platform, built with an open API, allows for easy integration with popular platforms like Shopify, WooCommerce, BigCommerce, Amazon, and eBay, as well as various ERP and inventory management systems. This extensive compatibility streamlines order syncing, inventory management, and shipping, providing a unified view of your operations and reducing manual data entry, ultimately enhancing efficiency and accuracy.

What shipping speeds and zones does ShipMonk cover?

ShipMonk leverages a strategically located network of fulfillment centers across the United States, Canada, Mexico, and Europe to provide comprehensive shipping coverage. Our advanced logistics ensure that we can reach 100% of the U.S. population with 2-day ground shipping from our California facility, and similar rapid delivery times across other key regions. This extensive reach and optimized routing allow us to offer competitive shipping speeds and cost-effective solutions, helping you meet customer expectations for fast and reliable delivery, regardless of their location.

How does ShipMonk compare to other major 3PLs like Red Stag Fulfillment?

ShipMonk differentiates itself from other 3PLs like Red Stag Fulfillment through our comprehensive technology suite, global fulfillment network, and dedicated 'Happiness Engineers.' While Red Stag excels in handling oversized and high-value items with a focus on accuracy, ShipMonk offers broader scalability for diverse product types and a more extensive international footprint. Our proprietary software provides deeper insights and automation, coupled with a proactive client support model designed to anticipate and resolve issues, ensuring a more integrated and responsive fulfillment experience tailored for growing eCommerce brands.