Capacity
Capacity is a mid-market 3PL provider with four warehouse locations and 1,500,000 total sq ft of warehouse space.
What Capacity does
Capacity has 20+ years in omni channel order fulfillment experience and for more than 15 years we have specialized in beauty, health & wellness, haircare and skincare and are known for providing rapidly scalable and measurable fulfillment solutions for high-volume, fast-growing brands. Our roots are in engineering with our founding partner being an engineer with a background in facility optimization design. We take the design, implementation, and continuous improvement of our operations extremely serious and understand our business is really about the successful synthesis of people, processes and technology that best defines our culture and client satisfaction. Capacity has invested over the years in automation, including the likes of Covariant's robotic putwall to help meet demand more efficiently, boost productivity white automating labor intensive processes and improving the overall customer experience. This allows us to agree to and maintain industry leading SLAs with a passion and pursuit of excellence exceeded only by our commitment to delighting our clients and their customers. Today, we have facilities in the UK, NJ, IN and CA.
Capacity Reviews
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Capacity Locations
Capacity’s locations, as listed in Fulfill.com’s 3PL directory:
- California
- Indiana
- New Jersey
Capacity Pricing
Fulfill helps you discover Capacity’s pricing. You start in our matching portal and complete a short fit conversation. Capacity then gives you exact rates based on your order volume, storage needs, and services.
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
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What are Capacity's fulfillment costs and fee structures?
Capacity offers flexible and transparent pricing models tailored to your specific needs, ensuring cost-effectiveness as your business scales. Our fee structures typically include components for warehousing, pick-and-pack, and shipping, with options for value-added services like kitting or returns management. We focus on providing competitive rates that align with your volume and operational complexity, avoiding hidden fees. Our goal is to optimize your logistics spend while delivering exceptional service. Contact us for a personalized quote and a detailed breakdown of how our pricing can support your growth.
What shipping speeds and geographic zones does Capacity cover?
Capacity provides comprehensive shipping coverage across the United States and the United Kingdom, leveraging our strategically located fulfillment centers in New Jersey, Indiana, California, and the UK. This multi-node network enables us to offer efficient ground shipping to most major markets within 1-3 business days, along with expedited options for faster delivery. Our global reach ensures seamless order fulfillment for both domestic and international customers, optimizing transit times and reducing shipping costs. We partner with leading carriers to provide reliable and timely delivery, supporting your customer satisfaction.
Which eCommerce platforms and tools does Capacity integrate with?
Capacity boasts robust integration capabilities with a wide array of leading eCommerce platforms and essential business tools. We seamlessly connect with popular platforms like Shopify, Magento, BigCommerce, and WooCommerce, ensuring real-time order synchronization and inventory management. Beyond eCommerce, we integrate with ERP systems, shipping carriers, and other critical software to create a unified logistics ecosystem. Our advanced WMS and proprietary technology ensure data accuracy and operational efficiency, providing you with comprehensive visibility and control over your fulfillment process. This connectivity simplifies your operations and supports data-driven decision-making.
How quickly can a new client get started with Capacity?
Capacity is committed to a smooth and efficient onboarding process, designed to get your operations up and running swiftly. While the exact timeline can vary based on your specific requirements and data readiness, our dedicated onboarding team typically completes the setup within 2-4 weeks. This includes integrating your systems, transferring inventory, and configuring your unique fulfillment workflows. We prioritize clear communication and proactive support throughout this phase, ensuring a seamless transition with minimal disruption to your business. Our goal is to accelerate your time to market and begin delivering exceptional service as quickly as possible.
How does Capacity compare to other leading 3PLs like ShipMonk or Quiet Logistics?
Capacity differentiates itself through a unique blend of extensive experience, strategic multi-location network, and a deep commitment to client growth. Unlike some providers, we offer a robust B2B and eCommerce fulfillment solution with a strong emphasis on value-added services, catering to diverse industries from beauty to consumer electronics. Our 25+ years of expertise, coupled with advanced technology and a global footprint including the UK, allows us to handle complex logistics challenges with precision. We pride ourselves on being a true growth partner, providing scalable solutions and personalized support that goes beyond basic fulfillment, ensuring your operations are optimized for long-term success.
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