- Founded
- 1999
- Facilities
- 4
- Warehouse space
- 1,500,000 sq ft
About Capacity
Capacity has 20+ years in omni channel order fulfillment experience and for more than 15 years we have specialized in beauty, health & wellness, haircare and skincare and are known for providing rapidly scalable and measurable fulfillment solutions for high-volume, fast-growing brands. Our roots are in engineering with our founding…
Capacity has 20+ years in omni channel order fulfillment experience and for more than 15 years we have specialized in beauty, health & wellness, haircare and skincare and are known for providing rapidly scalable and measurable fulfillment solutions for high-volume, fast-growing brands. Our roots are in engineering with our founding partner being an engineer with a background in facility optimization design. We take the design, implementation, and continuous improvement of our operations extremely serious and understand our business is really about the successful synthesis of people, processes and technology that best defines our culture and client satisfaction. Capacity has invested over the years in automation, including the likes of Covariant's robotic putwall to help meet demand more efficiently, boost productivity white automating labor intensive processes and improving the overall customer experience. This allows us to agree to and maintain industry leading SLAs with a passion and pursuit of excellence exceeded only by our commitment to delighting our clients and their customers. Today, we have facilities in the UK, NJ, IN and CA.
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Capacity has 20+ years in omni channel order fulfillment experience and for more than 15 years we have specialized in beauty, health & wellness, haircare and skincare and are known for providing rapidly scalable and measurable fulfillment solutions for high-volume, fast-growing brands. Our roots are in engineering with our founding partner being an engineer with a background in facility optimization design. We take the design, implementation, and continuous improvement of our operations extremely serious and understand our business is really about the successful synthesis of people, processes and technology that best defines our culture and client satisfaction. Capacity has invested over the years in automation, including the likes of Covariant's robotic putwall to help meet demand more efficiently, boost productivity white automating labor intensive processes and improving the overall customer experience. This allows us to agree to and maintain industry leading SLAs with a passion and pursuit of excellence exceeded only by our commitment to delighting our clients and their customers. Today, we have facilities in the UK, NJ, IN and CA.
Who Capacity works best with
The channels and product types Capacity is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Product categories
The kinds of products Capacity stores, picks, and ships.
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Get MatchedCapacity Warehouse Locations
Capacity has warehouse locations in California, Indiana, and New Jersey.
| Location | Country |
|---|---|
| Irwindale, CA | United States |
| Whitestown, IN | United States |
| North Brunswick, NJ | United States |
Serving
Capacity Capabilities
Services, specialty solutions, storage conditions, and certifications Capacity lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Capacity runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBAStock sent into Amazon's fulfillment centers
- FBMAmazon orders shipped from their warehouse
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
- Subscription FulfillmentRecurring boxes packed on a schedule
- Wholesale FulfillmentBulk and pallet orders to buyers
Value added services
Extra services Capacity performs on your inventory beyond pick, pack, and ship.
- Cross-DockingCustom PackagingFreight ConsolidationGift wrappingKitting - Labeling or RelabelingKitting - Simple DTC AssemblyRepackagingShrink wrappingTemperature monitoring
Specialty solutions
Specialized programs and product handling Capacity is set up for.
Storage and handling
The storage conditions and handling controls available in Capacity's facilities.
- Temperature Controlled Storage
Certifications
Certifications and registrations Capacity holds.
Capacity Technology and Integrations
The warehouse management system and the storefront, marketplace, and EDI connections Capacity works with.
Warehouse management system
The software Capacity runs its warehouse on: receiving, inventory, picking, and shipping.
- Proprietary / Custom-Built
Sales channels & integrations
The storefronts, marketplaces, and tools Capacity connects to for orders, inventory, and shipping data.
Amazon- B2B (Retail)
- B2B (Wholesale)
- Direct To Consumer (DTC)
- Fulfillment By Amazon (FBA)
- Fulfillment By Merchant (FBM)
NetSuite- Omnichannel
Shopify
AfterShip
Happy Returns
Loop
SPS Commerce
WooCommerce
EDI
- Capacity supports EDI connections for retail and wholesale compliance.
Capacity Shipping and Support
Carriers Capacity ships with and how its team supports brand clients.
Carriers
The parcel and postal carriers Capacity ships orders with.
DHL
FedEx
Passport
UPS
USPS
Support channels
How brand clients reach Capacity's team day to day.
- Account Manager
Capacity Reviews
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Capacity Pricing
Fulfill helps you discover Capacity's pricing. You start in our matching portal and complete a short fit conversation. Capacity then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Capacity quotes them per brand.
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Capacity FAQs
What does Capacity do?
Capacity is a 3PL headquartered in North Brunswick, NJ. It offers direct to consumer ecommerce fulfillment, EDI-compliant B2B retail distribution, wholesale fulfillment, and Amazon FBA and FBM fulfillment.
What industries does Capacity offer fulfillment for?
Capacity offers fulfillment for beauty and cosmetics, apparel and footwear, smaller electronics, supplements, small home goods and specialty food. It is FDA registered for receiving, storage and shipping of OTC products such as SPF and supplements.
Does Capacity offer kitting?
Yes. Capacity's value-added services include kitting, labeling and relabeling, shrink wrapping, gift wrapping, custom packaging, and retailer and quantity repacking. It also offers subscription box assembly.
How does Capacity handle returns?
Capacity processes both individual ecommerce returns and B2B returns. It partners with returns vendors such as Loop and AfterShip.
Does Capacity ship hazmat?
Capacity is IATA and DOT certified for hazmat shipping of flammable liquids.
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This profile is a useful starting point, but live capacity, pricing, operational requirements, and mutual fit can't be confirmed from a listing alone. Fulfill checks these details and connects you with 3PLs that fit and are ready to talk.