Americold prioritizes the security and continuity of our operations. Following the cyber incident in April 2023, we swiftly implemented robust recovery protocols, restoring systems and minimizing impact on customer operations. Our enhanced cybersecurity measures, including advanced threat detection and prevention, are continuously updated to safeguard customer data and ensure uninterrupted service. We maintain strict compliance with data protection regulations and classify all customer data as confidential, adding multiple layers of security. Our commitment is to provide reliable, secure cold chain logistics, and we are transparent about our ongoing efforts to maintain the highest standards of operational resilience and data integrity.
Americold's onboarding process is designed for efficiency and seamless integration, typically varying based on the complexity and scale of your cold chain needs. Our dedicated team works closely with new clients, from initial solution development and RFP/RFI review to system integration and operational setup. We leverage our advanced i-3PL Supply Chain Control portal for rapid data exchange and visibility, ensuring a smooth transition. While specific timelines are tailored, our goal is to get you operational quickly, providing comprehensive support and training to maximize the benefits of our technology and extensive network from day one. Contact our account managers to discuss your specific requirements.
Americold provides industry-leading technology to enhance inventory management and supply chain visibility. Our proprietary i-3PL Supply Chain Control portal offers 24/7 online access to real-time inventory data, dashboards, event management, and track-and-trace functionality. We utilize advanced Warehouse Management Systems (WMS) and Warehouse Execution Systems (WES) to optimize efficiency and accuracy. Furthermore, our facilities incorporate cutting-edge automation, including pallet shuttles and robotic layer pickers, ensuring precise handling and rapid throughput. This integrated technology ecosystem provides unparalleled control and insight into your cold chain, enabling proactive decision-making and operational excellence.
Americold offers a comprehensive suite of value-added services designed to meet diverse and complex cold chain needs. These services extend beyond basic storage to include manifesting/take weights, slatting & de-slatting, manual order entry, USDA Services, case and each picking, aisle-ready pallet preparation, date stamping, light processing, blast freezing, and tempering. Our capabilities are supported by strict regulatory compliance (FDA, USDA, SQF certification) and a team dedicated to solution development. By integrating these specialized services, we help optimize your supply chain, reduce costs, and ensure product integrity from production to market, providing a true end-to-end cold chain partnership.
Americold differentiates itself through its unparalleled global network, deep operational expertise, and continuous investment in proprietary technology and automation. While both Americold and Lineage Logistics are leaders in cold storage, Americold's extensive experience as a publicly traded REIT provides unique financial stability and a long-term commitment to infrastructure development. Our i-3PL portal offers a highly integrated and intuitive client experience, providing superior visibility and control. We focus on delivering tailored, enterprise-level solutions, backed by robust regulatory compliance and a proactive approach to cybersecurity, ensuring reliable and secure cold chain partnerships for the world's leading food companies.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.