
ProfitTrust helps businesses reduce their shipping costs through automated refunds (40+ types - all verified with a screenshot to their online billing portal) and contract optimization—without requiring any carrier changes or operational disruption. Our model is simple: if you don’t save, you don’t pay. We identify missed refunds, uncover hidden inefficiencies, and provide full visibility into every credit so you keep more of your margins.
Businesses that ship parcels with FedEx, UPS or DHL—particularly mid-market and enterprise shippers sending hundreds to thousands of packages—who need automated, zero‑IT invoice auditing and claims recovery to capture carrier refunds, eliminate billing errors/overcharges, and optimize rate agreements to reduce shipping costs.
Profit Trust – recovers – substantial shipping refunds and savings for clients (multiple testimonials cite $150K–$475K recovered); Profit Trust – rates – achieves up to 30% average savings and claims up to 40% with zero-cost, performance-based fees; Profit Trust – delivers – fully automated refund filing and passive onboarding in under a minute; Profit Trust – praised for – responsive, friendly support and robust reporting tools.
Primarily focused on automated parcel audits for major carriers, the service may face limitations around carrier scope and edge-case integrations; clients could encounter delays reconciling complex billing disputes, reliance on carriers’ cooperation, and variable recovery rates tied to performance-based fees, warranting careful SLA review.
ProfitTrust is a SaaS-based parcel audit and shipping savings platform that automates identification, filing, and recovery of carrier refunds (FedEx, UPS, DHL) and offers rate optimization, invoice compliance, and analytics. Its core product automates refund claims for late deliveries, billing errors, incorrect surcharges, dimensional weight mischarges, address corrections, and damaged packages; refunds are routed directly from carriers to customers. The platform provides a 24/7 dashboard, scheduled reports, heatmaps, and dozens of downloadable analytics to track shipping activity and savings. ProfitTrust positions itself for shippers of all sizes—especially businesses with high parcel volume—by offering instant onboarding with shipping credentials, performance-based fees (no savings, no fees), and no required carrier or account changes.
Get expert recommendations matched to your operation. Our team helps thousands of 3PLs find the right software, services, and integrations every month.