Quick answer: ShipBob is a privately held, venture-backed third-party logistics (3PL) company founded in 2014 and headquartered at 120 N. Racine Ave, Suite 100, Chicago, IL 60607. It fulfills orders from 60+ warehouse locations across the United States, Canada, the United Kingdom, Europe (Netherlands and Spain), and Australia. Its largest U.S. clusters are California's Inland Empire, the Dallas-Fort Worth metroplex, the Chicago area, Pennsylvania and New Jersey, Atlanta, and Nevada.
Locations last verified on June 29, 2026 against ShipBob's published fulfillment-center directory.
ShipBob Company Fast Facts
- Legal name: ShipBob, Inc.
- Founded: 2014 (Y Combinator, Summer 2014)
- Co-founders: Dhruv Saxena (CEO) and Divey Gulati
- Headquarters: 120 N. Racine Ave, Suite 100, Chicago, IL 60607
- Employees: approximately 1,600
- Funding: roughly 333 million dollars raised across 8 rounds
- Valuation: approximately 1 billion dollars (2021)
- Ownership: privately held and venture-backed; ShipBob has not filed for an IPO
- Key investors: Bain Capital Ventures, Menlo Ventures, and SoftBank Vision Fund 2
- Network: 60+ fulfillment centers across 6 countries
Company Overview
ShipBob is a third-party logistics (3PL) provider that specializes in e-commerce fulfillment for direct-to-consumer brands. Since 2014 it has grown into one of the most widely used fulfillment networks for small and mid-sized merchants, offering end-to-end logistics that let businesses store inventory, process orders, and ship to customers from warehouses positioned close to their buyers.
By distributing inventory across a large network of fulfillment centers and pairing it with proprietary software, ShipBob helps merchants cut shipping costs and shorten delivery times. The company has processed millions of orders and continues to expand its footprint to meet e-commerce demand.
ShipBob Headquarters
ShipBob's corporate headquarters is at 120 N. Racine Ave, Suite 100, Chicago, IL 60607, in the city's West Loop district. Chicago's central location and access to O'Hare International Airport, major interstates, and freight rail make it a natural hub for coordinating a nationwide fulfillment network.
Complete List of ShipBob Fulfillment Center Locations
ShipBob ships from 60+ fulfillment centers worldwide, organized into regional hubs. Each U.S. hub is anchored by a receiving facility where merchants send inventory before it is distributed to destination centers. The list below maps ShipBob's facility codes to their cities, based on ShipBob's published locations.
United States
Midwest Hub (receiving hub: 400 Smoke Tree Plaza, North Aurora, IL):
- ARR-1: Aurora, IL
- MDW-4, MDW-8, MDW-10: Bolingbrook, IL
- MDW-9, MDW-12: Elwood, IL
- MDW-11: St. Charles, IL
- ORD-1: Yorkville, IL
- MKE-1: Twin Lakes, WI
- MKE-2: Kenosha, WI
Northeast Hub (receiving hub: 4755 Hanoverville Road, Bethlehem, PA):
- EWR-2: Budd Lake, NJ; EWR-4: Dayton, NJ; EWR-9: Jackson, NJ
- ABE-1, ABE-3, RDG-1: Bethlehem, PA; ABE-4, ABE-5: Wind Gap, PA
- PHL-1: Levittown, PA; PHL-2: Trenton, NJ; PHL-3, PHL-5: Philadelphia, PA
Southeast Hub (receiving hub: 2107 Eastview Parkway NE, Conyers, GA):
- ATL-5: Duluth, GA; ATL-12: Fairburn, GA
- CHA-2: Chattanooga, TN
Southwest Hub (receiving hub: 11401 Harmon Rd, Fort Worth, TX):
- DFW-4, DFW-8: Farmers Branch, TX; DFW-5: Carrollton, TX; DFW-7: Grand Prairie, TX
- DFW-9, FTW-1: Fort Worth, TX; DFW-11: Denton, TX; DFW-12, DFW-14: Grapevine, TX
West Coast Hub (receiving hub: 28010 Eucalyptus Ave, Moreno Valley, CA):
- ONT-1: Moreno Valley, CA; ONT-6, ONT-10: Ontario, CA; ONT-7: Riverside, CA
- ONT-8, ONT-9: Colton, CA; ONT-11: San Bernardino, CA; ONT-12: Fontana, CA
- ONT-15, ONT-16: Carson, CA; ONT-17, ONT-18: Redlands, CA; LAX-1, LAX-2: Rancho Dominguez, CA; FAT-3: Fresno, CA
- RNO-3: Reno, NV; LAS-1: Las Vegas (North Las Vegas), NV; PHX-3: Phoenix (Goodyear), AZ
Canada
- YYZ-1, YYZ-3, YYZ-5: Toronto, ON (Brampton); YYZ-2: Woodbridge, ON; YYZ-4: Etobicoke, ON
- YVR-1, YVR-2: Surrey, BC (Greater Vancouver)
United Kingdom
- MAN-1: Manchester; BHX-1: Birmingham; BHX-2/3: Warwick (Wellesbourne); LTN-1: Kettering; LHR-2: Oxford (Milton)
Europe
- Netherlands: AMS-3: Weert; RTM-1: Waddinxveen
- Spain: MAD-1: Alcala de Henares (Madrid)
Australia
- MEL-1: Melbourne (Altona, VIC); SYD-2, SYD-3: Sydney (Kemps Creek, NSW)
How Inbound and Receiving Works
ShipBob uses a regional receiving-hub model. Rather than sending inventory directly to every fulfillment center, merchants create a Warehouse Receiving Order (WRO) and send stock to the receiving hub for their region. ShipBob then distributes that inventory to the destination centers where it is needed. Receiving generally runs Monday through Friday, and dock hours vary by site through ShipBob's appointment scheduling. This hub structure is what lets a brand split inventory across multiple regions without managing each warehouse separately.
Shipping Reach and Transit Times
Because inventory sits close to customers, ShipBob's distributed network often supports 1-2 day delivery to major U.S. metros and helps lower average shipping zones. International facilities in Canada, the UK, the EU, and Australia let brands fulfill locally in those markets instead of shipping cross-border on every order, reducing duties, transit time, and cost.
Service Capabilities
ShipBob provides fulfillment services that cover every stage of the order process, tailored to e-commerce businesses across industries and scale levels.
Pick and Pack Services
ShipBob's pick and pack operations use efficient processes and technology to keep order processing accurate and timely. Trained teams handle picking with quality-control checks that minimize errors, and packing includes appropriate packaging selection to protect products in transit while controlling cost. Custom packaging is available for merchants that want a branded unboxing experience.
Inventory Management
The company provides inventory management including receiving, storage, cycle counting, and tracking. Real-time visibility into stock levels lets merchants make informed decisions about restocking and distributing inventory across multiple fulfillment centers.
Shipping and Distribution
ShipBob partners with major carriers including FedEx, UPS, USPS, and DHL, giving merchants competitive rates and service options across standard ground, expedited, and international shipping.
Returns Processing
ShipBob offers returns management covering the reverse-logistics process from return receipt to restocking or disposal, including inspection and handling of damaged or defective items.
Technology and Systems
ShipBob's technology platform is the foundation for its fulfillment operations, with proprietary systems that integrate warehouse management, transportation management, and merchant-facing tools.
Warehouse Management System (WMS)
ShipBob's proprietary WMS optimizes warehouse operations through inventory placement, pick-path optimization, and real-time tracking. It manages inventory across multiple locations and can automatically allocate orders to the most appropriate fulfillment center based on inventory availability, customer location, and shipping requirements.
Transportation Management System (TMS)
The TMS handles carrier selection, rate shopping, tracking, and shipping analytics, automatically choosing cost-effective options that still meet delivery requirements.
Merchant Dashboard and Analytics
ShipBob provides a dashboard with real-time visibility into inventory, order status, shipping performance, and analytics, plus integrations with popular e-commerce platforms and marketplaces.
Industries Served
ShipBob serves a range of business types, from emerging direct-to-consumer brands to established retailers expanding online, across categories including apparel, beauty, health and wellness, consumer electronics, and home goods. It also supports subscription-box businesses with customized box assembly and scheduled shipments, and B2B or wholesale operations that need bulk shipments and specialized handling.
Comparing ShipBob to Other 3PLs
ShipBob is one of the largest self-serve fulfillment networks, but it is not the only option and is not the right fit for every brand. Merchants typically compare 3PLs on network size and geographic coverage, pricing transparency and storage fees, minimum order volumes, specialty handling (cold chain, hazmat, oversized, or B2B and retail), and software and integrations. The best fit depends on where your customers are, your monthly order volume, and your product type. If you want a shortlist of vetted 3PLs matched to your specific requirements, Fulfill can match you for free, or you can browse the full 3PL directory.
Frequently Asked Questions
Where is ShipBob headquartered?
ShipBob is headquartered at 120 N. Racine Ave, Suite 100, Chicago, IL 60607, in the West Loop neighborhood.
How many fulfillment centers does ShipBob have?
ShipBob operates 60+ fulfillment centers globally, spanning the United States, Canada, the United Kingdom, Europe, and Australia.
Where are ShipBob's warehouses located in the United States?
ShipBob organizes its U.S. centers into five regional hubs: Midwest (Chicago area), Northeast (Pennsylvania and New Jersey), Southeast (Atlanta and Chattanooga), Southwest (Dallas-Fort Worth), and West Coast (California's Inland Empire, plus Reno, Las Vegas, and Phoenix).
Does ShipBob have international fulfillment centers?
Yes. ShipBob operates warehouses in Canada (Toronto and Vancouver areas), the United Kingdom (Manchester, Birmingham, Warwick, Kettering, and Oxford), the Netherlands, Spain, and Australia (Melbourne and Sydney).
Who owns ShipBob and who is the CEO?
ShipBob is privately held and venture-backed. It was founded in 2014 by Dhruv Saxena and Divey Gulati, and Dhruv Saxena serves as CEO. Major investors include Bain Capital Ventures, Menlo Ventures, and SoftBank Vision Fund 2.
Is ShipBob publicly traded?
No. ShipBob is privately held and has not filed for an IPO. It reached an approximately 1 billion dollar valuation in 2021.
What are ShipBob's receiving hours and how do I send inventory?
Merchants send inventory using a Warehouse Receiving Order (WRO) to the receiving hub for their region. Receiving generally runs Monday through Friday, with dock hours that vary by site through ShipBob's appointment scheduling.
How do ShipBob's locations compare to other 3PLs?
ShipBob's footprint is broad, but the right 3PL depends on your order volume, product type, and target markets. To compare ShipBob with other providers on coverage, pricing, and specialty handling, get matched with vetted 3PLs or browse the 3PL directory.
Sources
This dossier is compiled from public sources, last reviewed June 29, 2026:
