
Headquartered in Pittsburgh, PA, Paradigm Transportation Management Group was formed by Richard Francis and John Gallardo. Rich is an industry veteran, a proven successful entrepreneur and the current owner of parent company, R&R Express, Inc. John Gallardo has 30 years of transportation and logistics experience with a proven track record of delivering solutions and savings in the logistics marketplace. We are very excited to announce that the R&R Express family of companies has been chosen as the winner of “The Best Places to Work in Pittsburgh – Large Company Division” for 2018. The award is based upon feedback that was solicited from our employees. We appreciate the fact that our employees recognize the effort that we put forth each and every day to make R&R a place where people enjoy coming to work. We are also very proud of the fact that the award recognizes our commitment to our core values of Honesty, Integrity and Teamwork. This is an award that should be shared with the entire R&R family including our Employees, our Agents and our Vendors. The growth that we are experiencing and the recognition that we have received could not be realized without each one of you. We truly appreciate our relationship and value your partnership.
Our matching process combines technology and personal consultation. First, you share your business requirements through our questionnaire. For complex needs, we schedule a brief call to understand your requirements in detail. Our team then analyzes your needs against our database of pre-vetted 3PLs and secures interest from appropriate providers. Only after confirming 3PL interest do we present these matches to you. You then select which 3PLs you'd like to connect with, creating a double opt-in process that ensures mutual interest before any introductions.
Yes, our matching service is completely free for businesses seeking 3PL partners. There's no catch - we're able to offer this service at no cost because we receive compensation from 3PLs when successful matches lead to partnerships. This model ensures we're incentivized to make quality matches that work for both parties.
Every 3PL in our network undergoes a rigorous vetting process. We evaluate their operational capabilities, technology infrastructure, financial stability, and client satisfaction rates. We continuously monitor performance metrics and regularly update our database. Only providers with proven track records remain in our network, ensuring you're connected with truly reliable partners.
To receive accurate recommendations, we need to understand your basic business requirements: product types and dimensions, monthly order volume, inventory storage needs, shipping destinations, special handling requirements, and budget constraints. The more details you provide, the more precisely we can match you with compatible 3PLs.
Our double opt-in matching process typically takes 3 - 5 business days from initial questionnaire to receiving your matched 3PLs. Most businesses select their preferred partner within 2 - 4 weeks after reviewing matches. The implementation timeline varies based on complexity, but typically ranges from 2 - 8 weeks. Our team provides guidance throughout this process to ensure a smooth transition.