They are extremely communicative and easy going. I constantly have weird one-off projects or special requests and they are very accommodating and fast.

We love working with Moby Dick! They are great at what they do, make very few mistakes, and are always proactive and available to help right away. Working with them is a very welcome relief after switching from one of the large national 3PL outsourcers that rhymes with shitz blob...

MDU truly feels like an extension of your team. They are always available when you need them and reply almost instantly. You have direct contacts with everyone in the warehouse and team so you don't need to bounce around a generic customer service portal that takes 10 steps to resolve simple issues. They ship really fast and have delivered consistently for us and have been integral to our growth. Would highly recommend working with them!

I migrated from self-fulfillment to Moby Dick about 2 years ago and never looked back. Excellent software & integration support. Excellent logistics support. And Excellent product support. You won't feel like a small fish in a big pond with these guys like some of the other country wide networks. If I need to email a staff member to get something resolved.. they respond right away and get to work!

Communication is fantastic and quick, pricing is transparent and fair, SLA's are always hit on time. Couldn't ask for more from this 3PL for our brand. We aren't a huge brand but are growing and Moby Dick takes the time to assist and advise us as needed. Can't find that with a larger 3PL/4PL model.