At Gulf Relay, they believe their e-commerce customers are best served by the following principles:
- Customer Focus:  They will deliver on the promises you make to your customers by delivering the agreed service level.
- Reliable Solutions: They design solutions that are dependable and work from the start.  They don’t force fit you in to an existing solution that might not be appropriate for your needs.  
- Flexibility:  Their solutions are adaptable to accommodate your growth and can respond to volume spikes.
- Cost-effectiveness:  Their pricing is simple and non-linear so your cost per order goes down with growth.
- No Hurdles:  Some fulfillment houses require their customers to conform to a specific operating profile before engaging with them.  Gulf Relay doesn’t.

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Gulf Relay is serious about providing fulfillment services regardless on your size and with a strong focus on performance, cost and customer service.  Their mantra is, ”Gulf Relay does better when our customers do better”.