Continent Solution System vs International Warehouse Group

Extensiv is a leading warehouse management system that provides real-time inventory visibility, order tracking, and integration with major ecommerce platforms like Shopify, Amazon, and BigCommerce. This integration means better inventory accuracy, faster order processing, and seamless data flow between your sales channels and warehouse operations—capabilities that Continent Solution System hasn't publicly disclosed having.

Both companies may primarily acquire clients through direct relationships, referrals, or industry networks rather than online marketplaces where reviews accumulate. This is common with boutique 3PLs. Before signing, request client references in your specific product category and order volume range, and ask for performance metrics like order accuracy rates and average fulfillment timeframes to compensate for the lack of public reviews.

Without disclosed monthly minimums from either provider, it's impossible to determine if this volume meets their requirements. Both operate as boutique providers with 9 warehouses, suggesting they may accommodate mid-market volumes, but you must confirm minimum volume requirements directly. International Warehouse Group's 30-year history suggests they've adapted to various client sizes, while CSS's specialized services may target businesses with more complex international needs regardless of volume.

CSS offers national warehousing and inventory management alongside their international services, indicating domestic fulfillment capability. However, their company positioning emphasizes cross-border and international logistics, which may mean their operational focus and pricing structure optimize for international complexity. If you need only domestic fulfillment, International Warehouse Group's explicit focus on reliable, on-time delivery for domestic operations may provide better service alignment and potentially more competitive pricing.

International Warehouse Group's additional 18+ years of experience suggests more established processes, deeper industry relationships, and proven resilience through economic cycles. However, Continent Solution System's newer founding (2013) positions them during the e-commerce boom, potentially making their systems more digitally native and adapted to modern online retail requirements. Experience matters most in crisis management and complex problem-solving, while newer companies may offer more contemporary technology. Evaluate based on your risk tolerance and operational complexity.

Neither Continent Solution System nor International Warehouse Group has disclosed their warehouse locations publicly. Before committing, request specific facility addresses to evaluate proximity to your customer base and suppliers. Geographic distribution significantly impacts shipping costs and delivery times. Ask each provider for coverage maps showing 2-day ground shipping zones from their facilities, and verify they have capacity in regions that align with your customer density.

Request: (1) specific warehouse locations and capacity availability, (2) monthly minimum order or storage requirements, (3) complete pricing structure including receiving, storage, pick/pack, and shipping fees, (4) client references in your product category, (5) technology integration capabilities with your specific ecommerce platform, (6) service level agreements for order accuracy and fulfillment speed, (7) onboarding timeline and implementation process, and (8) contract terms and exit provisions. Without public reviews or disclosed details, direct comparison data is essential.