FAQs

What is outsourced fulfillment?

Outsourced order fulfillment refers to hiring a third party (3PL) to manage some or all aspects of the order fulfillment process, including storing inventory, packaging items, and shipping orders. Fulfill.com itself does not provide you with these services. Rather, we help you find companies  that do.

What is Fulfill.com?

Our  mission is to help you find the right fulfillment partner. We reduce  friction in the process of finding potential partners, comparing them,  and getting quotes. Think of us as your independent fulfillment guide.

How does it work?

We  take a white-glove approach to matching you with potential fulfillment  partners. First, we'll set up a time to discuss your fulfillment  scenario in more detail. Then we'll start a search based on your needs  and criteria. Once we've found some potential matches, we'll review the  options with you and start the process of getting quotes from them. The  process normally takes anywhere from a few days to a few weeks depending  on the complexity and uniqueness of your scenario.

Can I find a partner on my own?

We do have a fulfillment directory  of some of the partners in our network. You are welcome to browse it  and ask us about specific partners, but for the best chance of finding  the right fit partner, we suggest getting started with our free fulfillment matching service

How much does this service cost?

Our  service is completely free to you. There is no cost or hidden fees. Our  partners simply pay us a small fee when we connect them with you.

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